IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

EDHEC Business School
Skills you'll gain: Environmental Policy, Economics, Climate Change Mitigation, Cost Benefit Analysis, Policy Analysis, Environmental Regulations, Market Analysis, Financial Market, Tax, Financial Trading, Mathematical Modeling
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Salesforce, Customer Relationship Management, Data Migration, Data Management, System Configuration, Workflow Management, Data Validation, Cloud Computing, Business Reporting, Business Process Automation, Administration, Role-Based Access Control (RBAC), Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft PowerPoint, Presentations, Data Visualization, Sales Presentation, Data Visualization Software, Interactive Data Visualization, Data Storytelling, Drive Engagement, Business Process
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Integrated Development Environments, Microsoft Visual Studio, AI Enablement, Test Driven Development (TDD), Software Development Tools, GitHub, Debugging, HTML and CSS, User Interface (UI), Cascading Style Sheets (CSS), Software Installation
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: LLM Application, Hugging Face, Large Language Modeling, Generative AI, Rust (Programming Language), Model Deployment, MLOps (Machine Learning Operations), AWS SageMaker, Cloud Deployment, PyTorch (Machine Learning Library), CI/CD, Applied Machine Learning, Natural Language Processing, Infrastructure as Code (IaC), DevOps, Machine Learning
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: European History, World History, Public History, Ethical Standards And Conduct, Social Justice, Cultural Diversity, Political Sciences, Diplomacy, Governance
Beginner · Course · 1 - 4 Weeks

ESADE Business and Law School
Skills you'll gain: Technology Strategies, Business, Family Support, Innovation, Business Leadership, Business Management, Business Transformation, Economics, Industrial and Organizational Psychology, Entrepreneurship, Market Dynamics, Environmental Social And Corporate Governance (ESG), International Relations, Personal Development, Self-Awareness, Demography, Decision Making
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Audit Planning, Auditing, Internal Controls, Risk Management Framework, Continuous Monitoring, Compliance Auditing, Project Coordination, Financial Controls, Quality Assurance, Information Systems Security, Cyber Security Assessment, Governance, Presentations
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Email Security, Wireless Networks, Mobile Security, Incident Response, Cybersecurity, Personally Identifiable Information, Cyber Attacks, Firewall, General Networking, Threat Detection, Cyber Security Policies, Computer Security Awareness Training, Proxy Servers, Computer Security Incident Management, Network Security, Security Awareness, Cyber Threat Intelligence, Cyber Risk, Virtual Private Networks (VPN), Social Media
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

MathWorks
Skills you'll gain: Computer Vision, Model Evaluation, Image Analysis, Matlab, Machine Learning Methods, Data Preprocessing, Machine Learning, Classification Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Algorithms, Deep Learning, Data Validation
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Business Ethics, Courage, Ethical Standards And Conduct, Decision Making, Technical Management, Professionalism, Engineering Management, Personal Integrity, IT Management, Ancient History, Human Development, Cultural Diversity, Technology Strategies, Business Leadership, Leadership, Anthropology, Social Sciences, Artificial Intelligence
Build toward a degree
Beginner · Specialization · 1 - 3 Months