IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Data Ethics, Policy Analysis, Case Studies, Political Sciences, Data Analysis, Responsible AI, Public Policies, Analytics, Model Evaluation, Data Presentation, Data-Driven Decision-Making, Ethical Standards And Conduct, R Programming, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Risk Management Framework, Federal Information Security Management Act, NIST 800-53, Systems Development Life Cycle, Cyber Risk, Security Management, Continuous Monitoring, Cyber Security Policies, Security Controls, Authorization (Computing), Information Privacy, Information Systems
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Invoicing, Billing & Invoicing, Inventory Management System, Tax Management, Accounting Software, Customer Relationship Management (CRM) Software, Small Business Accounting, Bookkeeping, Accounting, Payroll Systems, Cloud Security
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: JSON, NoSQL, Cloud API, Javascript, Data Store, Data Import/Export, Cloud Computing, Software Development
Beginner · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Performance Improvement, Process Analysis, Health Care Administration, Process Mapping, Health Systems, Health Informatics, Business Analytics, Clinical Trials, Systems Thinking, Quality Improvement, Change Management, Analytics, Patient-centered Care, Health Care, Care Coordination, AI Personalization, Precision Medicine, Data Analysis, Strategic Thinking, Leadership
Mixed · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Cloud Computing Architecture, Amazon Web Services, Cloud Security, Operational Excellence, Reliability, Solution Architecture, Cloud-Native Computing, Systems Architecture, Corporate Sustainability, Operational Efficiency, Security Strategy, Operational Performance Management, Scalability, Cost Management, Disaster Recovery, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Bash (Scripting Language), Systems Administration, Operating System Administration, Shell Script, Linux Commands, Linux Administration, Unix Shell, Linux, Unix, Scripting, Scripting Languages, Unix Commands
Beginner · Guided Project · Less Than 2 Hours

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Job Evaluation, Compensation Analysis, Compensation Strategy, Compensation Management, Job Analysis, Compensation and Benefits, Payroll, Human Resource Strategy, Performance Review, Data Visualization, Benchmarking, Data Analysis, Market Analysis, Diversity and Inclusion
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: HR Tech, Responsible AI, Human Resources, People Analytics, Data Ethics, Applicant Tracking Systems, AI Enablement, Employee Performance Management, Recruitment, Talent Recruitment, Workforce Development, Artificial Intelligence, Employee Engagement, Diversity and Inclusion, Generative AI, Generative AI Agents
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Cybersecurity, Threat Management, Security Controls, Threat Detection, Cyber Security Policies, Security Awareness, Computer Security Awareness Training, Cyber Risk, Cyber Security Assessment, Data Security, Network Security, Enterprise Security, Information Assurance, Incident Response, Data Integrity
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Email Automation, Creativity, Presentations, AI Enablement, Persuasive Communication, Editing, Writing, Communication, Artificial Intelligence, Public Speaking, Generative AI, Content Creation, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Continuous Integration, Restful API, Docker (Software), Model View Controller, Front-End Web Development, Databases, User Story, CI/CD, Java, Java Programming, Database Application, Application Programming Interface (API), HTML and CSS, Full-Stack Web Development, Spring Boot, Microservices, Back-End Web Development, Software Design Documents, Software Architecture
Advanced · Course · 1 - 3 Months