IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Illinois Tech
Skills you'll gain: Responsible AI, Artificial Intelligence, AI Enablement, Generative AI, AI Product Strategy, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Business Management, Supervised Learning, Market Intelligence, Human Machine Interfaces, Technology Solutions, Emerging Technologies, Deep Learning, Market Data
Beginner · Course · 1 - 3 Months

Skills you'll gain: Azure Synapse Analytics, Data Security, Databricks, Data Quality, Microsoft Azure, Data Storage Technologies, Data Storage, Data Transformation, Database Management, Data Processing, Data Cleansing, Data Lakes, Query Languages, Performance Tuning, Data Integration, Data Pipelines, Apache Spark, Encryption, Data Analysis, Real Time Data
Intermediate · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Conflict Management, Diversity Equity and Inclusion Initiatives, Team Leadership, Workplace inclusivity, Stress Management, Organizational Leadership, Diversity and Inclusion, Mental Health, People Management, Rapport Building, Leadership, Leadership and Management, Occupational Safety And Health, Personal Development, Employee Performance Management, Emotional Intelligence, Employee Engagement, Empathy, Resilience, Communication
Beginner · Specialization · 3 - 6 Months

Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Sales, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Pipelines, General Sales Practices, Sales Training, Sales Presentation, Closing (Sales), Process Mapping, Sales Strategy, Business Software, Sales Enablement, Customer Relationship Building, Verbal Communication Skills, Problem Solving, Critical Thinking
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Digital Forensics, Infrastructure as Code (IaC), Endpoint Security, Vulnerability Management, Risk Management, Cryptography, Cybersecurity, Cloud Computing Architecture, Network Security, Incident Response, Threat Management, Cloud Security, Threat Modeling, Risk Analysis, Business Risk Management, Encryption, Cyber Security Policies, Identity and Access Management, Secure Coding, Cyber Threat Intelligence
Intermediate · Specialization · 3 - 6 Months
Google Cloud
Skills you'll gain: Google Workspace, File Management, Document Management, Collaborative Software, Cloud Storage, Data Sharing, Shared Media, Content Management, Identity and Access Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Bash (Scripting Language), Shell Script, Linux, Scripting, Linux Commands, Linux Administration, Unix Shell, Operating System Administration, Data Persistence, Unix Commands, Systems Administration, Command-Line Interface, IT Automation, Unix, Cloud Hosting, Object-Relational Mapping, YAML, Python Programming, File Transfer Protocol (FTP), Automation
Beginner · Specialization · 3 - 6 Months

University of Glasgow
Skills you'll gain: Data Preprocessing, Model Evaluation, Engineering Practices, Matlab, Engineering Calculations, Classification Algorithms, Engineering Analysis, Engineering, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, Applied Mathematics, Artificial Neural Networks
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Email Automation, Lead Generation, Email Marketing, Driving engagement, Digital Advertising, Marketing Automation, Customer Engagement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Web Scraping, Data Visualization, Data Preprocessing, Data Cleansing, Exploratory Data Analysis, Scripting, Data Analysis, Data Manipulation, Data Import/Export, Extensible Markup Language (XML), Python Programming, Jupyter, GitHub
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Hardware Troubleshooting, Network Troubleshooting, Desktop Support, Test Equipment, Networking Hardware, Computer Hardware, Mobile Security, Technical Support, System Support, Peripheral Devices, Microsoft Windows, Data Storage, Information Technology, Wireless Networks
Intermediate · Course · 1 - 4 Weeks

Jordan University of Science and Technology
Skills you'll gain: Cardiology, Anatomy, Pathology, Physiology, Neurology, Cell Biology, Biology
Beginner · Course · 1 - 3 Months