IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Irvine
Skills you'll gain: Supply Chain Planning, Supply Chain Management, Inventory Management System, Process Optimization, Operations Research, Demand Planning, Resource Allocation, Capacity Management, Microsoft Excel, Simulation and Simulation Software, Probability Distribution
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Django (Web Framework), Database Design, Web Applications, Application Development, Web Development, Authentications, Web Servers, Data Modeling, Session Initiation Protocols, User Accounts, Data Validation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours

Universidad Nacional Autónoma de México
Skills you'll gain: NoSQL, Database Systems, MongoDB, Database Management Systems, Databases, Database Design, Relational Databases, Query Languages, Apache Cassandra, Data Storage Technologies, Scalability, Graph Theory, Unstructured Data, Maintainability
Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Data Governance, Data Quality, Data Validation, Data Management, Clinical Data Management, Health Information Management, Data Literacy, Medical Records, Metadata Management, Technical Communication, Change Control
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Research, Internet Of Things, Usability Testing, Prototyping, Design Thinking, Ideation, Automation, Advanced Analytics, User Experience Design, Big Data, User Centered Design, IT Security Architecture, Interaction Design, Data-Driven Decision-Making, Human Centered Design, Data Management, Robotics, Control Systems, Hardware Architecture, Manufacturing Processes
Beginner · Specialization · 1 - 3 Months

Rice University
Skills you'll gain: Torque (Physics), Mechanics, Physics, Geometry, Algebra, Mechanical Engineering, Trigonometry, Calculus, Mathematical Modeling, Applied Mathematics, Problem Solving
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Agile Methodology, Change Management, Organizational Change, Business Transformation, Agile Project Management, Innovation, Culture Transformation, Leadership, Sprint Planning, Personal Development, Backlogs, Strategic Planning, Goal Setting, Prioritization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Routing Protocols, TCP/IP, Network Troubleshooting, OSI Models, Network Switches, Data Centers, Virtual Local Area Network (VLAN), Network Protocols, Network Security, Network Routing, Computer Networking, Virtual Machines, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Firewall, Network Model, Networking Hardware, Local Area Networks
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Peripheral Devices, USB, Operating Systems, Computer Hardware, Data Storage Technologies, Hardware Troubleshooting, Electrical Safety, Technical Communication, Linux, File Systems, Microsoft Windows, Information Privacy
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Financial Modeling, Entrepreneurial Finance, Due Diligence, Financial Forecasting, Capital Budgeting, Social Impact, Investments, Contract Negotiation, Entrepreneurship, Environmental Social And Corporate Governance (ESG), Investment Management, Fundraising, Negotiation, Business Modeling, Finance, Strategic Partnership, Capital Markets, Performance Measurement, Business Strategy, Growth Strategies
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Debugging, C++ (Programming Language), Software Documentation, API Design, Program Development, Pseudocode, Software Architecture, Software Design, Maintainability, Computational Thinking, System Programming, Data Structures, Programming Principles, Computer Programming, Generative AI Agents, Integrated Development Environments, Technical Documentation, Generative AI, Application Development, Data Validation
Beginner · Professional Certificate · 3 - 6 Months