IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Duke University
Skills you'll gain: Environmental Monitoring, Environmental Regulations, Environmental Laws, Environment, Environmental Science, Geospatial Information and Technology, Robotics, Ethical Standards And Conduct, Research, Data Analysis Software, Critical Thinking
Beginner · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Multilingualism, Language Interpretation, Translation, and Studies, Language Competency, International Relations, Diplomacy, World History, Policty Analysis, Research, and Development, Political Sciences, Intercultural Competence, Governance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microbiology, Pharmacology, Health Disparities, Psychosocial Assessments, Psychiatric And Mental Health Nursing, Molecular Biology, Infection Control, Infectious Diseases, Nursing Care, Biochemistry, Psychology, Molecular, Cellular, and Microbiology, Sociology, Cultural Sensitivity, Analytical Chemistry, Immunology, Behavior Management, Biology, Decision Making, Taxonomy
Intermediate · Professional Certificate · 3 - 6 Months

Board Infinity
Skills you'll gain: Software Testing, Software Technical Review, Test Planning, Code Review, Software Quality Assurance, Verification And Validation, Requirements Analysis, Technical Communication
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Critical Thinking, Independent Thinking, Business Ethics, Decision Making, Systems Thinking, Analytical Skills, Problem Solving, Strategic Decision-Making, Cognitive flexibility, Self-Awareness, Open Mindset
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Content Performance Analysis, Prompt Engineering, Microsoft Copilot, Customer Insights, Customer Analysis, Competitive Analysis, Persona Development, Content Marketing, Content Creation, Marketing Analytics, Generative AI Agents, Marketing Design, Marketing Strategies, Marketing Planning, Marketing Materials, Marketing, Ideation, Marketing Effectiveness, Social Media Content, Data Analysis
Beginner · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, AI Security, Customer Service, Business Metrics, AI Enablement, Return On Investment, Automation, Customer Retention, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Linux Commands, Linux, Command-Line Interface, Linux Administration, OS Process Management, Ubuntu, System Monitoring, Network Troubleshooting, File Transfer Protocol (FTP), File Management
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Diversity Awareness, Intercultural Competence, Teamwork, Cultural Diversity, Collaboration, Verbal Communication Skills, Student Support and Services, Professional Development, English Language, Research, Professionalism, Higher Education, Communication, Adaptability, Communication Strategies, Public Speaking, Community Development, Relationship Building, Vocabulary, Writing
Beginner · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Water Quality, Water Sustainability, Water Resource Management, Sustainable Development, Environmental Engineering, Hydrology, Environmental Monitoring, Civil Engineering, Sustainable Design, Human Centered Design, Risk Analysis, Continuous Monitoring, Internet Of Things, Machine Learning
Beginner · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Value Propositions, Business Planning, Business Modeling, Entrepreneurship, Verification And Validation, Business Development, Business Strategy, Product Development, Financial Forecasting, New Business Development, Financial Analysis, Customer Analysis, Innovation
Mixed · Course · 1 - 3 Months

EDUCBA
Skills you'll gain: Process Driven Development, Software Quality Assurance, Process Management, Software Development, Embedded Software, Verification And Validation, Software Development Life Cycle, Systems Development Life Cycle, Configuration Management, Requirements Analysis, Risk Management Framework, Change Requests, Quality Control, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks