IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft Visual Studio, GitHub, Code Review, Program Development, Software Documentation, AI Enablement, Maintainability, Computer Programming Tools, Test Automation, Web Development Tools, Prompt Engineering, Development Testing, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: File Management, Microsoft Office, Version Control, Document Management, Data Sharing, Cloud Storage, Data Storage, Data Loss Prevention
Beginner · Guided Project · Less Than 2 Hours

University of California, Santa Cruz
Skills you'll gain: File I/O, Debugging, Go (Programming Language), C (Programming Language), Program Development, Integrated Development Environments, Data Structures, Computer Programming, Algorithms
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Sampling (Statistics), Statistical Hypothesis Testing, Data-Driven Decision-Making, Descriptive Statistics, Correlation Analysis, Data Analysis, Probability Distribution, Statistical Software, Statistics, Statistical Analysis, Estimation, R (Software), Data Visualization, Risk Analysis, Probability, Statistical Methods, R Programming, Return On Investment, Probability & Statistics, Problem Solving
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Javascript, Data Structures, Scripting, Computer Programming
Advanced · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Troubleshooting, Network Routing, Routing Protocols, OSI Models, TCP/IP, Virtual Local Area Network (VLAN), Network Switches, Networking Hardware, Network Administration, Local Area Networks, Network Infrastructure, Network Protocols, System Configuration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Identity and Access Management, Cloud Services, Microsoft Azure, Microsoft Teams, Collaborative Software, Security Controls, Endpoint Security, Cloud Solutions, Zero Trust Network Access, Microsoft Office, Cloud Computing, Threat Management, Information Privacy
Beginner · Course · 3 - 6 Months

Skills you'll gain: Responsible AI, Human Resources, Data Ethics, Generative AI, AI Enablement, Recruitment, Talent Recruitment, Employee Engagement, Human Resource Strategy, AI Personalization, Employee Performance Management, Automation, Artificial Intelligence and Machine Learning (AI/ML), Business Ethics, Data-Driven Decision-Making
Beginner · Course · 1 - 3 Months

University of Copenhagen
Skills you'll gain: European History, Immigration Law, Political Sciences, Cultural Diversity, Social Justice, Policy Analysis, International Relations, Case Law, Social Sciences, Public Policies, Governance
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Microsoft Copilot, Generative AI, AI Enablement, Training and Development, Instructional Design, ChatGPT, Productivity Software, Training Programs, Prompt Engineering, Learning Management Systems, Innovation, Case Studies, Leadership Development, Automation
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Systems Thinking, Surveys, Innovation, Simulations, Forecasting, Contingency Planning, Strategic Thinking, Simulation and Simulation Software, Process Flow Diagrams, Project Design, Systems Analysis, Corporate Strategy, Strategic Decision-Making, Business Planning, Complex Problem Solving, Business Strategy, Organizational Strategy, Analysis, Business Transformation, Diagram Design
Intermediate · Specialization · 3 - 6 Months

L&T EduTech
Skills you'll gain: Sustainable Architecture, Waste Minimization, Environmental Engineering, Water Sustainability, Sustainable Design, Environment and Resource Management, Water Resource Management, Energy and Utilities, Sustainable Technologies, Building Codes, HVAC, Construction, Stormwater Management, Architectural Engineering, Building Design, Construction Management
Intermediate · Course · 1 - 4 Weeks