IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Key Performance Indicators (KPIs), Performance Measurement, Business Metrics, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Improvement, Business Analysis, Data-Driven Decision-Making, Business Priorities, Operational Efficiency, Business Reporting, Smart Goals
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Purchasing, Procurement, Strategic Sourcing, Target Audience, Supply Chain Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Education Software and Technology, Digital pedagogy, Real Time Data
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Warehousing, Extract, Transform, Load, IBM Cognos Analytics, Database Design, Data Transformation, Data Mart, Star Schema, Data Modeling, MySQL, Dashboard, Data Architecture, Data Pipelines, PostgreSQL, Statistical Reporting, IT Automation, SQL
Intermediate · Course · 1 - 3 Months

Codio
Skills you'll gain: Prompt Engineering, OpenAI API, Generative AI, Animations, Image Analysis, Graphics Software, Computer Graphics, Application Programming Interface (API), Pandas (Python Package), Integrated Development Environments
Beginner · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: Design Thinking, Customer experience strategy (CX), Marketing Management, Marketing Strategy and Techniques, Customer Relationship Management, Data Ethics, AI Enablement, Business Strategy, Change Management, Responsible AI, Generative AI, Information Privacy, Business Ethics
Beginner · Course · 1 - 4 Weeks

MedCerts
Skills you'll gain: Patient-centered Care, Informed Consent, Basic Patient Care, Patient Communication, Nursing Basics, Toileting, Dignity in Care, Medical Privacy, Oral Hygiene, Home Health Care, Nursing Homes, Personal Care, Activities of Daily Living (ADLs), Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Disaster Recovery, Remote Access Systems, File Systems, Data Access, Data Storage, File Management, Distributed Computing, Servers, Network Support, Network Protocols, System Configuration, Configuration Management, Open Source Technology
Intermediate · Course · 1 - 3 Months

ESADE Business and Law School
Skills you'll gain: Technology Strategies, Business, Family Support, Innovation, Business Leadership, Business Management, Business Transformation, Economics, Industrial and Organizational Psychology, Entrepreneurship, Market Dynamics, Environmental Social And Corporate Governance (ESG), International Relations, Personal Development, Self-Awareness, Demography, Decision Making
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Financial Data, Microsoft Excel, Spreadsheet Software, Excel Formulas, Microsoft 365, Financial Modeling, Mortgage Loans, Timelines
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Product Support, Service Level, Help Desk Support, Cloud Management, Data Management, Technical Support and Services, Technical Support, Service Management, Technical Communication, Cloud Services, Issue Tracking, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Business Modeling, Business Acumen, Business Strategy, Data-Driven Decision-Making, Decision Making, Competitive Analysis, Financial Statements, Leadership, Financial Analysis, Team Leadership, Critical Thinking
Intermediate · Course · 1 - 4 Weeks