IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Princeton University
Skills you'll gain: Risk Analysis, Analysis, Systems Thinking, World History, International Relations, Social Network Analysis, Financial Systems, Public Health, Governance, Epidemiology, Complex Problem Solving, Economics, Supply Chain
Beginner · Course · 1 - 3 Months

Skills you'll gain: Email Security, Microsoft Outlook, Calendar Management, Gmail, Setting Appointments, Organizational Skills, Microsoft Office, Google Workspace, Scheduling, Computer Literacy, Productivity Software
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Extract, Transform, Load, Decision Support Systems, Data Warehousing, Data Mining, Database Design, Business Intelligence, Dashboard, Star Schema, Relational Databases, Database Management, Snowflake Schema, Data Visualization Software, Data Visualization, Business Reporting, SAS (Software), Data Modeling, Interactive Data Visualization, SQL, Descriptive Statistics, Cloud Computing Architecture
Beginner · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Data Visualization, Surveys, Tidyverse (R Package), Data Analysis, Demography, Public Administration, Policy Analysis, Public Policies, R Programming, Statistical Programming, Data Transformation, Data Cleansing, Data Manipulation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Copywriting, User Research, Target Audience, Prompt Engineering, ChatGPT, Writing and Editing, Marketing Materials, Product Knowledge, Value Propositions, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

Emory University
Skills you'll gain: Emergency Response, Crisis Intervention, Hazard Communication (HazCom), Media and Communications, Interpersonal Communications, Persuasive Communication, Risk Management, Public Health and Disease Prevention, Public Health, Health Policy, Patient Education And Counseling, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Business Ethics, Global Marketing, Social Sciences, International Relations, Business, Political Sciences, Corporate Sustainability, Intercultural Competence, Business Strategy, Cultural Diversity, Business Risk Management, Economics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Machines, Microsoft Azure, Cloud Infrastructure, Cloud Computing, Network Security, Virtual Networking, Web Servers, Network Administration, Remote Access Systems, Ubuntu, Application Deployment
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Blockchain, Digital Assets, Financial Inclusion, FinTech, Emerging Technologies, E-Commerce, Cryptography, Distributed Computing, Payment Systems, Financial Services, Cryptographic Protocols, Network Security, Process Design, Data Integrity, Computer Security, Transaction Processing, Scalability, Contract Management, Governance
Beginner · Course · 1 - 3 Months

The University of Melbourne
Skills you'll gain: World History, European History, Social Sciences, International Relations, Social Justice, Social Impact, Political Sciences, Cultural Diversity, Economics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Swift Programming, Apple Xcode, iOS Development, Data Structures, Programming Principles, Mobile Development, Application Development, Object Oriented Programming (OOP), Development Environment, Computer Programming, Web Development
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Semiconductors, Electronic Components, Materials science, Electrical Engineering, Electronics Engineering, Mechanical Engineering, Electronics, Failure Analysis, Thermal Management, Chemical Engineering, Manufacturing Processes, Process Control, Structural Analysis, Chemistry, Engineering Calculations
Intermediate · Specialization · 3 - 6 Months