IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Yale University
Skills you'll gain: Growth Mindedness, Health And Wellness Coaching, Behavioral Health, Positive Behavior Support, Goal Setting, Resilience, Cognitive Behavioral Therapy, Psychology, Social Skills, Mindfulness
Mixed · Course · 1 - 3 Months

Skills you'll gain: SQL, Jupyter, Data Literacy, Data Mining, R (Software), Data Modeling, Relational Databases, Stored Procedure, R Programming, Model Deployment, Databases, Data Science, Big Data, Query Languages, GitHub, Data Visualization Software, Data Preprocessing, Data Cleansing, Cloud Computing, Python Programming
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, IBM Cloud, AI Workflows, No-Code Development, Machine Learning Software, Model Deployment, Natural Language Processing, Machine Learning, Artificial Intelligence, Self Service Technologies, Application Deployment, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Robotics, Deep Learning, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cybersecurity, Information Technology, Cyber Security Strategy, Cyber Security Policies, Technical Support and Services, Technical Support, Information Systems Security Assessment Framework (ISSAF), Computer Security Awareness Training, Security Awareness, Application Security, ISO/IEC 27001, Network Security, Data Security, Information Assurance, General Networking, Computer Hardware
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Musical Composition, Music Performance, Music, Media Production, Music Theory, Instrumental Music, File Management, Performing Arts, Post-Production, Creativity, Digital Signal Processing, Electronic Media, Editing, Design Software, Peer Review, Automation, Patch Management, Technical Support, System Configuration, System Requirements
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Customer Complaint Resolution, Organizational Effectiveness, Quality Assessment, Active Listening, ChatGPT, Communication, Artificial Intelligence, Empathy & Emotional Intelligence, Responsible AI, Customer experience improvement, Customer and Client Support, Customer Support, Business Communication, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
Mixed · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, HR Tech, Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Strategy, LLM Application, AI Enablement, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, AI Workflows, AI Personalization, Employee Engagement, Recruitment, Machine Learning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Bootstrap (Front-End Framework), Software Development Life Cycle, Cloud-Native Computing, Software Architecture, React Redux, Browser Compatibility, User Centered Design, CI/CD, Cloud Applications, Responsive Web Design, Cloud Development, NoSQL, Git (Version Control System), GitHub, Webpack, HTML and CSS, Application Development, MongoDB, Agile Methodology, Engineering Software
Beginner · Professional Certificate · 3 - 6 Months

California Institute of the Arts
Skills you'll gain: Typography, Graphic Design, Graphic and Visual Design, Visual Design, Photography, Logo Design, Creative Design, Color Theory, Photo Editing, Adobe InDesign, Conceptual Design, Style Guides, Branding, Art History, Design, Computer Graphic Techniques, Layout Design, Design Research, Image Analysis, Design Elements And Principles
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Multimodal Prompts, LLM Application, Productivity, OpenAI, Anthropic Claude, Creative Problem-Solving, AI Enablement, Generative AI, AI Personalization, Creative Thinking, Artificial Intelligence, Innovation, Brainstorming, Large Language Modeling, Game Design, Education Software and Technology, Student Engagement
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Web Design, Cascading Style Sheets (CSS), Web Design and Development, Front-End Web Development, Mobile Development, Hypertext Markup Language (HTML), Web Development
Beginner · Course · 1 - 4 Weeks