IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Maryland, College Park
Skills you'll gain: Interviewing Skills, Concision, Public Speaking, Persuasive Communication, Cultural Responsiveness, Business Research, Non-Verbal Communication, Professionalism, Negotiation
Mixed · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Package and Software Management, Linux Administration, Linux, System Monitoring, Linux Commands, Operating System Administration, File Systems, User Accounts, Command-Line Interface, Systems Administration, Data Storage, System Configuration, File Management, Data Storage Technologies, Network Monitoring, Network Administration, Software Installation, Network Troubleshooting
Beginner · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Sustainable Development, Environment and Resource Management, Natural Resource Management, Water Resource Management, Environmental Science, Social Sciences, Environmental Policy, Governance, Environmental Monitoring, Case Studies, Socioeconomics, International Relations
Intermediate · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Key Management, Data Security, Cryptography, Encryption, Information Systems Security, Cybersecurity, Network Security, Security Information and Event Management (SIEM), Application Security, Network Monitoring, Network Analysis, Intrusion Detection and Prevention, Event Monitoring, Continuous Monitoring, Incident Response
Mixed · Course · 1 - 4 Weeks

IIT Bombay
Skills you'll gain: Internet Of Things, Network Protocols, Wireless Networks, Emerging Technologies, Data Analysis, Communication Systems, Digital Signal Processing, Scikit Learn (Machine Learning Library), Regression Analysis, Pandas (Python Package), Unsupervised Learning
Intermediate · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Sampling (Statistics), Descriptive Statistics, Data Presentation, Statistics, Estimation, Probability, Data-Driven Decision-Making, Probability & Statistics, Statistical Inference, Statistical Hypothesis Testing, Probability Distribution, Data Visualization, Data Analysis, Histogram, Graphing
Mixed · Course · 1 - 4 Weeks

Institute for the Future
Skills you'll gain: Visionary, Strategic Planning, Action Oriented, Planning, Community Organizing, Strategic Thinking, Optimism, Social Impact, Creative Thinking, Systems Thinking, Innovation, Persuasive Communication, Creativity, Leadership, Storytelling
Beginner · Course · 1 - 3 Months

Skills you'll gain: Metadata Management, Data Manipulation, Data Integration, Extract, Transform, Load, Database Management Systems, Data Transformation, Data Access, Context Management, Data Migration, Data Pipelines, Dataflow, Data Validation, Version Control
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Test Planning, Registration, Product Management, Product Lifecycle Management, Product Development, Market Analysis
Advanced · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Digital Signal Processing, Digital Communications, Electrical and Computer Engineering, Electronic Systems, Electronics, Numerical Analysis, Telecommunications, Linear Algebra, Mathematical Modeling, Time Series Analysis and Forecasting
Intermediate · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, OSI Models, Network Model, TCP/IP, Networking Hardware, Network Protocols, Local Area Networks, General Networking, Network Architecture, Network Infrastructure, Network Switches, Test Equipment, Test Tools
Beginner · Course · 1 - 3 Months