IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Geneva
Skills you'll gain: Health Care Procedure and Regulation, Public Health, Infectious Diseases, Environment Health And Safety, Health Policy, Epidemiology, Health Systems, International Relations, Public Safety and National Security, Emergency Response, Health Assessment, Governance
Intermediate · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Supply Chain Planning, Supply Chain Management, Inventory Management System, Process Optimization, Operations Research, Demand Planning, Resource Allocation, Capacity Management, Microsoft Excel, Simulation and Simulation Software, Probability Distribution
Intermediate · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Vocabulary, Language Learning, Oral Comprehension, Culture
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Computer-Aided Design, AutoCAD, Drafting and Engineering Design, Product Design, Product Development, Technical Drawing, Design
Beginner · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Influencing, Negotiation, Leadership, Conflict Management, Persuasive Communication, Leadership Development, Professional Development, Business Leadership, Communication, Initiative and Leadership, Empowerment, Personal Development, Leadership and Management, Cooperation, Communication Strategies, Team Building, Constructive Feedback, Decision Making, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Disabilities, Student Support and Services, Educational Materials, Special Education, Instructional Design, Diversity Awareness, Higher Education, Interpersonal Communications, Student Engagement, Case Studies
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Video Production, Grammar, Peer Review, Writing, Editing, Proofreading, English Language, Creativity
Advanced · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Large Language Modeling, Prompt Engineering, LLM Application, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Multimodal Prompts, Google Cloud Platform, Artificial Intelligence, Supervised Learning, Machine Learning
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, Desktop Support, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Operating System Administration, Network Security, Application Security, Cybersecurity, Help Desk Support, Software Installation, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

Politecnico di Milano
Skills you'll gain: Business Process Management, Organizational Structure, Decision Making, Game Theory, Operational Efficiency, Organizational Effectiveness, Business Management, Problem Solving, Business, Complex Problem Solving, Business Strategy, Coordination
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Node.JS, Restful API, Database Design, Database Application, Databases, NoSQL, MongoDB, Back-End Web Development, Performance Tuning, API Design, Cloud Applications, Authentications, Server Side, Middleware, Scalability, Application Deployment, Web Applications, Web Development, Debugging, Javascript
Intermediate · Course · 1 - 3 Months

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Customer Service, Customer Support, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging
Intermediate · Guided Project · Less Than 2 Hours