IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Standard Operating Procedure, Operational Efficiency, Lean Methodologies, Quality Assurance, Procedure Development, Operations Management, Safety Standards, Process Management, Process Optimization, Workforce Management, Continuous Improvement Process, Risk Management
Beginner · Course · 1 - 4 Weeks

The University of Melbourne
Skills you'll gain: Cloud Computing, Cloud Services, Cloud Computing Architecture, Change Management, Organizational Change, Service Level Agreement, Stakeholder Engagement, Business Transformation, Workforce Planning, Contract Management, Governance, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: SQL, Data Manipulation, Relational Databases, Database Design, Databases, Data Integrity, Database Management Systems, Debugging, Data Management
Intermediate · Guided Project · Less Than 2 Hours

EDHEC Business School
Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Engineering, Systems Of Measurement, Environment, Mathematical Modeling, Sustainable Technologies, Environmental Engineering, Environmental Science, Physics, Economics
Beginner · Course · 1 - 4 Weeks

Corporate Finance Institute
Skills you'll gain: Income Statement, Financial Statements, Accounting, Balance Sheet, Financial Reporting, Bookkeeping, Financial Modeling, Cash Flows, Financial Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Applicant Tracking Systems, Time Management, Human Resources Software, Employee Onboarding, Timelines, Organizational Skills, Project Management Software, Scheduling, Productivity Software, Document Management
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Classification Algorithms, Data Analysis, Model Evaluation, Logistic Regression, Supervised Learning, Machine Learning Algorithms, Predictive Modeling, Feature Engineering, Data Preprocessing, Bayesian Statistics, Probability & Statistics
Intermediate · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Presentations, Conflict Management, Delegation Skills, Influencing, Constructive Feedback, Data Storytelling, Emotional Intelligence, Trustworthiness, Diversity and Inclusion, Team Leadership, Team Building, Verbal Communication Skills, Professional Networking, Negotiation, Persuasive Communication, Overcoming Objections, Public Speaking, Leadership Development, Leadership, Communication Strategies
Intermediate · Specialization · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Business Process Management, Organizational Structure, Decision Making, Game Theory, Operational Efficiency, Organizational Effectiveness, Business Management, Problem Solving, Business, Complex Problem Solving, Business Strategy, Coordination
Beginner · Course · 1 - 4 Weeks

IBM
Skills you'll gain: COBOL (Programming Language), File I/O, IBM Cloud, Mainframe Computing, Programming Principles, Mainframe Technologies, Procedure Development, Program Development, Data Structures, Debugging, Editing
Beginner · Course · 1 - 4 Weeks

École Polytechnique
Skills you'll gain: Entrepreneurial Finance, Cash Flows, Cash Management, Balance Sheet, Private Equity, Financial Analysis, Financial Management, Case Studies, Financial Statements, Financial Market, Business Valuation, Investment Banking, Working Capital, Business Planning, Business Strategies, Growth Strategies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Security, Cryptography, Information Systems Security, Security Management, Security Requirements Analysis, Data Access, Vulnerability Assessments, Data Management, Information Management, Big Data
Beginner · Course · 1 - 4 Weeks