IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Universitat Autònoma de Barcelona
Skills you'll gain: Empathy & Emotional Intelligence, Social Sciences, Culture, Psychology, Anthropology, Artificial Intelligence, Human Development, Human Computer Interaction, Robotics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Responsible AI, ChatGPT, Data Ethics, Education Software and Technology, Generative AI, Digital pedagogy, LLM Application, AI Security, AI Personalization, Canva (Software), Personally Identifiable Information, Instructional Design, Information Privacy
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Root Cause Analysis, Lean Methodologies, Process Capability, Quality Control, Six Sigma Methodology, Process Analysis, Lean Six Sigma, Process Improvement, Continuous Improvement Process, Operational Efficiency, Waste Minimization
Intermediate · Course · 1 - 3 Months
Lund University
Skills you'll gain: Responsible AI, Artificial Intelligence, Social Impact, Social Justice, Algorithms, Ethical Standards And Conduct, Information Privacy, Governance
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Relational Databases, Database Management, SQL, Databases, Database Design, Database Management Systems, Database Architecture and Administration, Information Systems, MySQL, Query Languages, Data Modeling, Transaction Processing, Information Systems Security, Performance Tuning, Conceptual Design
Intermediate · Course · 1 - 3 Months

Rice University
Skills you'll gain: Executive Presence, Business Communication, Crisis Management, Interpersonal Communications, Communication, Meeting Facilitation, Intercultural Competence, Stakeholder Communications, Influencing, Persuasive Communication, Cultural Diversity, Global Marketing, Leadership, Communication Strategies, Conflict Management, Non-Verbal Communication, Branding, Active Listening
Mixed · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Cryptography, Encryption, Public Key Cryptography Standards (PKCS), Cybersecurity, Arithmetic, Algorithms, Theoretical Computer Science, Computational Thinking, Algebra, Python Programming
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Social Studies, Political Sciences, Case Law, Legal Research, Policty Analysis, Research, and Development, Governance, World History
Beginner · Course · 1 - 3 Months

Skills you'll gain: Identity and Access Management, Computer Security Incident Management, Network Security, Cryptography, AWS Identity and Access Management (IAM), Encryption, User Provisioning, Security Management, Penetration Testing, Vulnerability Scanning, ISO/IEC 27001, Information Systems Security, Network Architecture, Computer Networking, DevSecOps, Risk Management, OAuth, Data Management, Software Development Methodologies, Cybersecurity
Beginner · Specialization · 3 - 6 Months
Google Cloud
Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Virtual Teams, Events and Conferences, Calendar Management, Discussion Facilitation, Scheduling, Live Streaming, Data Sharing
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Color Theory, World Music, Disabilities, Music History, Social Justice, Performing Arts, Community Organizing, Liberal Arts, Interactive Learning, Peer Review, Musical Composition, Cultural Diversity, Aesthetics, Music, Music Theory, Art History, Sociology, Creativity, Critical Thinking, Communication
Beginner · Specialization · 3 - 6 Months
Google Cloud
Skills you'll gain: Google Workspace, Gmail, Google Gemini, Service Management, Scripting, Automation, Document Management, System Configuration, Collaborative Software, Configuration Management, Cloud Storage
Beginner · Course · 1 - 4 Weeks