Skills you'll gain: Journalism, Media and Communications, International Relations, Ethical Standards And Conduct, Decision Making, Media Relations, Storytelling, Safety and Security, Content Creation, Digital Publishing, Accountability

Skills you'll gain: Service Recovery, Service Design, Journey Mapping, Customer experience improvement, Tactfulness, Experience Design, Guest Relations, Professional Development, Verbal Communication Skills, Hospitality Services, Team Performance Management, Communication, Communication Strategies, Customer Service, Hospitality, Service Management, Initiative and Leadership, Team Leadership, Leadership, Operations

Skills you'll gain: Root Cause Analysis, Process Optimization, Process Improvement and Optimization, Process Improvement, Human Resource Policies, Workflow Management, Microsoft 365, Process Analysis, HR Tech, Human Resources, System Monitoring, Microsoft Teams, Microsoft Outlook, Internal Communications, Business Process Automation, Automation, Communication Planning, Employee Surveys, Strategic Prioritization, Compliance Management

Skills you'll gain: Crisis Management, Business Ethics, Corporate Communications, Communication Planning, Data Ethics, Media Relations, Communication Strategies, Public Relations, Strategic Communication, Media and Communications, Stakeholder Communications, Business Communication, Ethical Standards And Conduct, Workplace inclusivity, Communication, Internal Communications, Diversity Equity and Inclusion Initiatives, Leadership and Management, Business Strategy, Marketing

Skills you'll gain: Microsoft PowerPoint, Presentations, Oral Expression, Data Storytelling, Verbal Communication Skills, Public Speaking, Data Visualization, Business Communication, Storytelling, Client Services, Communication, Peer Review, Communication Strategies, Data Analysis

Skills you'll gain: Systems Thinking, Complex Problem Solving, Policy Analysis, Research, and Development, Policy Analysis, Policy Development, Economics, Policy, and Social Studies, Public Policies, Health Policy, Climate Change Programs, Program Evaluation, Sustainable Development, Agentic systems, Environmental Issue, Social Sciences, Human Services, Economics, Ethical Standards And Conduct, Data Storytelling

Skills you'll gain: World History, European History, Social Studies, International Relations, Policy Analysis, Political Sciences, Diplomacy, Public History, Demography, Cultural Diversity

Skills you'll gain: Git (Version Control System), Version Control, Agile Product Development, Collaborative Software, Secure Coding, Prototyping, Role-Based Access Control (RBAC), Product Improvement, Authentications, Product Development, Continuous Deployment, Continuous Delivery, Agile Methodology, Team Oriented, Application Development, Authorization (Computing), Application Performance Management, Event Monitoring, Key Management, Generative AI

Skills you'll gain: Goal Setting, Key Performance Indicators (KPIs), Organizational Effectiveness, Organizational Leadership, Accountability Frameworks, Organizational Development, Organizational Strategy, Leadership and Management, Performance Management, Performance Appraisal, Performance Review, Employee Performance Management, Prioritization, Recognizing Others, Performance Measurement, Planning, Strategic Communication, Business Strategy, Constructive Feedback, Communication

Skills you'll gain: Exploratory Data Analysis, Data Analysis, Business Analytics, Descriptive Analytics, Descriptive Statistics, Analytics, Analytical Skills, Statistical Analysis, Statistical Visualization, Data Visualization, Correlation Analysis, Histogram, Box Plots, Statistical Methods, Plot (Graphics), Scatter Plots, Statistics, Data Presentation, Graphing

Skills you'll gain: Responsible AI, AI literacy, Prompt Engineering, AI Workflows, Artificial Intelligence, Anthropic Claude, Data Ethics, AI Integrations, Decision Intelligence, Information Privacy, Data Analysis, Research, Policy Development

Skills you'll gain: Ability To Meet Deadlines, Timelines, Planning, Time Management, Disaster Recovery, Prioritization, Meeting Facilitation, Project Management, Productivity, Goal Setting, Accountability, Stakeholder Management, Recognizing Others, Risk Management, Self-Motivation, Team Collaboration, Decision Making, Personal Development, Research, Communication