IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northeastern University
Skills you'll gain: Data Warehousing, Data Modeling, Database Design, SQL, Star Schema, Business Intelligence, Databases, Relational Databases, Database Architecture and Administration, Data Mart, Data Integrity, Data Analysis, Snowflake Schema, Data Transformation
Mixed · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon S3, Amazon CloudWatch, Cloud Solutions, Cloud Management, Cloud Computing, Cloud Computing Architecture, Network Architecture, Virtual Networking, User Accounts, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Systems Analysis, AI Workflows, Business Analysis, Systems Architecture, Solution Architecture, Business Process Automation, Stakeholder Analysis, Prototyping, Software Architecture, Consulting, Systems Thinking, Responsible AI, Machine Learning, Business Communication, Project Documentation, Stakeholder Communications, Technical Consulting
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Database Design, SQL, Relational Databases, Databases, Database Systems, Database Management, Data Modeling, Query Languages
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Relational Databases, Database Management, Database Development, Database Systems, SQL, Data Integrity, Data Modeling, Data Management, Data Structures
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Diversity Awareness, Employee Retention, Cultural Diversity, Human Resource Strategy, Recruitment Strategies, Training Programs, Recruitment, Leadership, Employee Engagement, Talent Management, Employee Onboarding
Beginner · Course · 1 - 3 Months

Skills you'll gain: Database Design, SQL, Data Management, Databases, Query Languages, Relational Databases, Data Manipulation, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: SQL, Database Management, Query Languages, Relational Databases, Database Design, Data Analysis, Data Integrity, Data Manipulation, User Accounts
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cybersecurity, Cyber Threat Intelligence, Security Management, Cyber Security Policies, Security Awareness, Data Ethics, Data Security, Personally Identifiable Information, AI Security, Technical Communication, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Scikit Learn (Machine Learning Library), Tensorflow, Classification Algorithms, Supervised Learning, Applied Machine Learning, Python Programming, Feature Engineering, Data Preprocessing, Data Science, Machine Learning, Model Evaluation, Data Manipulation, Data Visualization
Intermediate · Guided Project · Less Than 2 Hours

Institute for the Future
Skills you'll gain: Forecasting, Visionary, Strategic Thinking, Trend Analysis, Market Trend, Storytelling, Creative Thinking, Adaptability, Critical Thinking, Creativity, Innovation
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Continuous Monitoring, Risk Management, FinTech, Change Management, Emerging Technologies
Beginner · Course · 1 - 4 Weeks