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  • It Support

It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.


Popular It Support Courses and Certifications


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    EDUCBA

    Zabbix: Configure, Monitor & Secure IT Systems

    Skills you'll gain: System Monitoring, Event Monitoring, System Configuration, Linux Servers, Virtual Machines, TCP/IP, Security Controls, Apache, Windows Servers, Software Installation, MySQL

    Mixed · Course · 1 - 4 Weeks

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    Packt

    IT Audit Field Manual: Strengthen Cyber Defense

    Skills you'll gain: Cyber Security Assessment, Endpoint Security, IT Security Architecture, Information Technology, Data Security, Network Security, Cloud Security, Information Privacy, Firewall, Cybersecurity, Linux, System Configuration, Security Controls, Cyber Threat Intelligence, Cyber Security Strategy, Microsoft Windows, Identity and Access Management, Risk Management Framework, Encryption, Good Clinical Practices (GCP)

    Beginner · Course · 3 - 6 Months

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    Scrimba

    Build a Support Agent with Vercel AI SDK

    Skills you'll gain: OpenAI API, LLM Application, Vector Databases, Generative AI Agents, Tool Calling, Embeddings, Retrieval-Augmented Generation, Prompt Patterns, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Prompt Engineering, Agentic systems, Large Language Modeling, TypeScript, Responsible AI, Software Development, Real Time Data, Web Scraping, Software Design Patterns

    Intermediate · Course · 1 - 4 Weeks

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    University of Cape Town

    Disability Inclusion in Education: Building Systems of Support

    Skills you'll gain: Disabilities, Visual Impairment Education, Developmental Disabilities, Special Education, Instructional Strategies, Student Support and Services, Educational Materials, Teaching, Social Justice, Pedagogy, Differentiated Instruction, Instructional Design, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Curriculum Development, Working With Children

    4.9
    Rating, 4.9 out of 5 stars
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    848 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
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    Coursera

    Build a Chatbot with Voiceflow: Ecommerce Customer Support

    Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing

    4
    Rating, 4 out of 5 stars
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    7 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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    Packt

    IT & Cloud Audit Masterclass – Fundamentals to Advanced

    Skills you'll gain: Security Controls, IT General Controls (ITGC), Cloud Security, Cloud Computing, Cyber Security Assessment, Cybersecurity, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Risk Management Framework, Data Security, Identity and Access Management, Incident Response, Technical Communication

    Intermediate · Course · 3 - 6 Months

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    University of Virginia

    Estrategia de IT centrada en el cliente

    Skills you'll gain: Design Thinking, IT Management, Agile Methodology, Process Design, Customer experience strategy (CX), Stakeholder Engagement, Solution Design, Business Modeling, Lean Methodologies, Performance Measurement, Sales

    4.5
    Rating, 4.5 out of 5 stars
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    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Google

    IT Security: Defense against the digital dark arts

    Skills you'll gain: IT Security Architecture, Network Security, Cybersecurity, Security Awareness, Encryption, Cryptography, Security Management, Authorization (Computing), Firewall, Authentications, Threat Detection, Hardening, Malware Protection, AI Enablement, Wireless Networks

    4.8
    Rating, 4.8 out of 5 stars
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    26K reviews

    Beginner · Course · 1 - 3 Months

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    Coursera

    GIS Mastery: Spatial Data, Remote Sensing, Decision Support

    Skills you'll gain: Geographic Information Systems, Geospatial Information and Technology, Geospatial Mapping, Spatial Data Analysis, Spatial Analysis, Global Positioning Systems, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
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    22 reviews

    Intermediate · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Hands-on with AWS for IT Professionals

    Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon S3, Amazon CloudWatch, Cloud Solutions, Cloud Management, Cloud Computing, Cloud Computing Architecture, Network Architecture, Virtual Networking, User Accounts, Personally Identifiable Information

    4.8
    Rating, 4.8 out of 5 stars
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    26 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Packt

    Managing IT Project Scope, Schedule, and Resources

    Skills you'll gain: Scope Management, Project Schedules, Budget Management, Project Scoping, Project Performance, Scheduling, Stakeholder Engagement, Resource Management, Work Breakdown Structure, Cost Estimation, Requirements Management, Resource Allocation, Stakeholder Communications, Performance Metric, Milestones (Project Management), Project Management, Capacity Management, Quality Assessment, Estimation, Forecasting

    Intermediate · Course · 1 - 3 Months

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    Northeastern University

    Data Warehousing Essentials for Analytics and AI Support

    Skills you'll gain: Data Warehousing, Data Modeling, Database Design, SQL, Star Schema, Business Intelligence, Databases, Relational Databases, Database Architecture and Administration, Data Mart, Data Integrity, Data Analysis, Snowflake Schema, Data Transformation

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular it support courses

  • Zabbix: Configure, Monitor & Secure IT Systems: EDUCBA
  • IT Audit Field Manual: Strengthen Cyber Defense: Packt
  • Build a Support Agent with Vercel AI SDK: Scrimba
  • Disability Inclusion in Education: Building Systems of Support : University of Cape Town
  • Build a Chatbot with Voiceflow: Ecommerce Customer Support: Coursera
  • IT & Cloud Audit Masterclass – Fundamentals to Advanced: Packt
  • Estrategia de IT centrada en el cliente: University of Virginia
  • IT Security: Defense against the digital dark arts : Google
  • GIS Mastery: Spatial Data, Remote Sensing, Decision Support: Coursera
  • Hands-on with AWS for IT Professionals: Amazon Web Services

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