Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation

Skills you'll gain: Retrieval-Augmented Generation, LLM Application, Model Deployment, Microsoft Azure, OpenAI API, Large Language Modeling, OpenAI, Application Deployment, Application Development, Application Programming Interface (API)

Skills you'll gain: Google Ads, Advertising Campaigns, Performance Metric, Search Engine Marketing, Campaign Management, Pay Per Click Advertising, Keyword Research, Performance Measurement, Online Advertising, Digital Advertising, Advertising, Copywriting, Marketing Strategies, Bidding, Quality Assessment, Automation

Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Customer experience improvement, Customer Complaint Resolution, Personalized Service, Service Recovery, Active Listening

Skills you'll gain: Data Ethics, AI Personalization, Sales Process, Sales Presentation, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Prompt Engineering, Microsoft Copilot, Customer Analysis, Customer Relationship Management, Sales Strategy, Law, Regulation, and Compliance, Workflow Management, Sales, Responsible AI, Sales Presentations, Email Automation, Calendar Management

Skills you'll gain: Procurement, Change Control, Project Management Software, Vendor Management, Project Management Life Cycle, Meeting Facilitation, Project Management, CI/CD, Issue Tracking, Request for Proposal, Project Risk Management, Collaborative Software, Team Management, Request For Quotation (RFQ), Risk Management, Risk Analysis, Continuous Deployment, Risk Mitigation, Proposal Development, Change Management

Skills you'll gain: Excel Macros, Visual Basic (Programming Language), Data Structures, Scripting, Programming Principles, Automation, Development Environment, Microsoft Development Tools, Computational Logic

Skills you'll gain: Contract Management, Performance Analysis, Legal Technology, Contract Review, Generative AI, Contract Compliance, Analysis, Workflow Management, Compliance Management, Document Management, Business Process Automation, AI Integrations, Vendor Management, Automation, Process Optimization, Continuous Improvement Process, Operational Efficiency

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative AI Agents, Large Language Modeling, AI Workflows, AI Orchestration, Token Optimization, LLM Application, Responsible AI, Artificial Intelligence, Business Process Automation, Artificial Intelligence and Machine Learning (AI/ML), Proactivity, Organizational Skills, Organizational Development, Business Technologies

Skills you'll gain: Microsoft Excel, Data Visualization, Dashboard Creation, Dashboard, Spreadsheet Software, Excel Formulas, Excel Macros, Productivity Software, Data-Driven Decision-Making, Business Reporting, Collaborative Software, Data Sharing, Data Import/Export, Data Cleansing, Automation

Skills you'll gain: Application Lifecycle Management, Power Apps Component Framework, Microsoft Power Platform, Power Platform Architecture & Technical Design, Azure DevOps Pipelines, Integration Testing, Microsoft Power Automate/Flow, Azure DevOps, Power Platform CLI, Microsoft Development Tools, DevOps, Enterprise Application Management, Application Deployment, Database Design, Development Environment, No-Code Development, Email Automation, Data Modeling, Microsoft Copilot, Power BI

Skills you'll gain: Data-Driven Marketing, Marketing Automation, Digital Transformation, Marketing Strategies, Marketing, Innovation, Digital Brand Strategy, Marketing Effectiveness, Digital Marketing, MarTech, Culture Transformation, Business Transformation, Customer experience strategy (CX), Customer Engagement, Automation, Business Modeling