IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Michigan
Skills you'll gain: Network Security, Network Protocols, Network Architecture, TCP/IP, Web Applications, Computer Networking, Encryption, Network Infrastructure, Innovation, Hypertext Markup Language (HTML)
Beginner · Course · 1 - 3 Months
Skills you'll gain: Blockchain, Digital Assets, FinTech, Business Strategy, Strategic Decision-Making, Governance, Financial Services, Financial Regulation, Ledgers (Accounting), Work Breakdown Structure, Project Implementation, Business Modeling, Banking Services, Financial Systems, Project Design, Solution Design, Cryptography, Design, Emerging Technologies, Payment Systems
Beginner · Specialization · 3 - 6 Months

University of Copenhagen
Skills you'll gain: Sustainable Development, Sustainability Standards, Water Resource Management, Water Sustainability, Environment and Resource Management, Environmental Issue, Sustainable Business, Environmental Policy, Natural Resource Management, Waste Minimization, Public Health, Hospitality, Case Studies
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Computational Thinking, Programming Principles, Problem Solving, Computer Science, Disaster Recovery, Algorithms, Computer Programming, Public Health
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Open Web Application Security Project (OWASP), Incident Response, Penetration Testing, Computer Security Incident Management, Metasploit, Distributed Denial-Of-Service (DDoS) Attacks, Cybersecurity, Threat Management, Data Security, Authentications, Cyber Attacks, Security Testing, Cloud Security, Security Strategy, Computer Security Awareness Training, Risk Management, Security Awareness, Enterprise Security
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Object Oriented Programming (OOP), JSON, Object Oriented Design, Unit Testing, Python Programming, Software Testing, Data Structures
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: MITRE ATT&CK Framework, Cybersecurity, Cyber Threat Intelligence, Cyber Operations, IT Automation, Scripting, Python Programming
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Storyboarding, Virtual Reality, Unreal Engine, Usability Testing, Design Thinking, 3D Assets, Prototyping, Unity Engine, User Experience Design, Interaction Design, Conceptual Design, Human Centered Design, Design, User Research, Application Development, Web Content Accessibility Guidelines, Emerging Technologies, Virtual Environment
Beginner · Specialization · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Closing (Sales), Salesforce, Request For Quotation (RFQ), Product Knowledge, Contract Management, Collaborative Software, Kanban Principles
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Professional Networking, LinkedIn, Mentorship, Professional Development, Relationship Building, Adaptability, Collaboration, Personal Development, Interviewing Skills, Influencing
Beginner · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Information Architecture, Persona (User Experience), UI/UX Strategy, Web Design, User Experience, Wireframing, User Research, User Centered Design, Mockups, Usability Testing, Requirements Analysis, Target Audience, Agile Methodology
Intermediate · Course · 1 - 3 Months

University of Leeds
Skills you'll gain: Test Case, Software Testing, Software Quality Assurance, Quality Assurance, User Acceptance Testing (UAT), Test Planning, Verification And Validation, Acceptance Testing, System Testing, White-Box Testing, Unit Testing, Functional Testing, Integration Testing, Software Development Life Cycle, Software Development
Beginner · Course · 1 - 4 Weeks