IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Yale University
Skills you'll gain: Social Impact, Design Thinking, Community Outreach, Organizational Structure, Stakeholder Engagement, Entrepreneurship, Sustainable Development, Research and Design, Business Modeling, Communication, Advocacy, Innovation, Program Evaluation, Fundraising
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Warehousing, Extract, Transform, Load, Star Schema, IBM DB2, Data Modeling, Snowflake Schema, PostgreSQL, Database Design, Data Architecture, Data Mart, Database Systems, Data Lakes, Data Validation, Data Integration, SQL, Data Cleansing, Query Languages, Data Quality
Intermediate · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Non-Verbal Communication, Business Communication, Interpersonal Communications, Communication, Intercultural Competence, Meeting Facilitation, Interviewing Skills, Team Management, Public Speaking, Cultural Sensitivity, Negotiation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Security Management, Vulnerability Assessments, Threat Management, IT Management, Security Strategy, Cyber Governance, Risk Management Framework, Security Controls, Cyber Risk, Security Awareness, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Program Management, Return On Investment, Project Portfolio Management, Organizational Strategy, Project Management, Project Management Life Cycle, Leadership and Management, Benefits Administration, Process Improvement, Strategic Decision-Making, Goal Setting
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Debugging, Software Testing, Program Development, Simulations, Computer Programming, Algorithms, Development Environment, C (Programming Language), Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Vibe coding, AI Workflows, Software Installation, Agentic Workflows, Code Review, System Configuration, Computer Programming Tools, Debugging, Prompt Engineering, Web Development Tools, Software Development, User Interface (UI), Web Development
Intermediate · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Mediation, Negotiation, Conflict Management, Cultural Diversity, Case Studies, Communication Strategies, Analysis, Value Propositions, Consultative Approaches, Peer Review, Process Design, Interpersonal Communications, Active Listening
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Computer Security, OSI Models, Systems Administration, Virtualization, Information Technology, Information Systems Security, Enterprise Security, General Networking, Cybersecurity, Computer Networking, Virtual Machines, Enterprise Architecture, Risk Management Framework
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Media and Communications, Political Sciences, Policy Analysis, Public Policies, Economics, Policy, and Social Studies, International Relations, Public History, Social Sciences
Beginner · Course · 1 - 4 Weeks

Universidad Austral
Skills you'll gain: Rapport Building, Relationship Building, Constructive Feedback, Professional Development, Employee Engagement, Environmental Social And Corporate Governance (ESG), Industrial and Organizational Psychology, Human Relations Movement, Corporate Sustainability, Leadership, Personal Development, Family Support, Empowerment, Compassion, Adaptability, Cultural Diversity
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Statistical Hypothesis Testing, Biostatistics, Sampling (Statistics), Statistical Inference, Scientific Methods, Quantitative Research, Public Health
Beginner · Course · 1 - 3 Months