IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Nanjing University
Skills you'll gain: Data Processing, Data Mining, Data Structures, Data Presentation, Object Oriented Programming (OOP), Web Scraping, Data Analysis, Python Programming, Pandas (Python Package), NumPy, Data Visualization, Data Manipulation, Matplotlib, User Interface (UI) Design
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: JSON, Data Processing, Web Scraping, Restful API, Data Manipulation, Application Programming Interface (API), Data Persistence, Python Programming, Data Transformation, Data Structures, Data Collection
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Prompt Engineering, LLM Application, Taking Meeting Minutes, Project Management, Calendar Management, Collaborative Software, Brainstorming, Meeting Facilitation, Report Writing, Management Reporting, Document Control
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Primary Care, Nursing Care, Preventative Care, Chronic Diseases, Care Management, Epidemiology, Health Systems, Public Health, Patient-centered Care, Family Support, Continuous Quality Improvement (CQI)
Intermediate · Course · 1 - 3 Months

University of Rochester
Skills you'll gain: Music History, Music, World History, Electronic Media, Social Impact, Media and Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Identity and Access Management, Computer Security Incident Management, Network Security, Cryptography, AWS Identity and Access Management (IAM), Encryption, User Provisioning, Security Management, Penetration Testing, Vulnerability Scanning, ISO/IEC 27001, Information Systems Security, Network Architecture, Computer Networking, DevSecOps, Risk Management, OAuth, Data Management, Software Development Methodologies, Cybersecurity
Beginner · Specialization · 3 - 6 Months

The Hong Kong University of Science and Technology
Skills you'll gain: FinTech, Financial Regulation, Business Continuity Planning, Compliance Management, Disaster Recovery, Financial Regulations, Operational Risk, Bank Regulations, Risk Management, Business Risk Management, Financial Industry Regulatory Authorities, Financial Services, Governance, IT Management, Information Assurance, Market Trend, Internal Controls, Emerging Technologies, Banking, Blockchain
Beginner · Specialization · 3 - 6 Months

University of London
Skills you'll gain: Education Software and Technology, Learning Management Systems, Collaboration, Digital pedagogy, Discussion Facilitation, Graphical Tools, Test Tools, Content Management
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Linear Algebra, Engineering Calculations, Algebra, Engineering Analysis, General Mathematics, Advanced Mathematics, Applied Mathematics, Arithmetic, Computational Logic
Beginner · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: Product Roadmaps, Product Management, Customer Retention, Cross-Functional Team Leadership, Technical Product Management, Professional Networking, Financial Analysis, Product Strategy, Product Requirements, Engineering Management, Product Development, Product Lifecycle Management, New Product Development, Innovation, Team Leadership, Artificial Intelligence and Machine Learning (AI/ML), User Experience Design, Design, Performance Management, Interviewing Skills
Build toward a degree
Beginner · Specialization · 3 - 6 Months
Google Cloud
Skills you'll gain: Google Docs, Collaborative Software, Document Management, Data Sharing, File Management, Version Control, Editing, Cloud Storage
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Apache Spark, Apache Hadoop, Data Integration, Big Data, Data Pipelines, Data Processing, Data Management, NoSQL, Analytics, Splunk, Database Systems, MongoDB, Pandas (Python Package), SQL, PostgreSQL
Beginner · Course · 1 - 3 Months