IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Identity and Access Management, Computer Security Incident Management, Network Security, Cryptography, AWS Identity and Access Management (IAM), Encryption, User Provisioning, Security Management, Penetration Testing, Vulnerability Scanning, ISO/IEC 27001, Information Systems Security, Network Architecture, Computer Networking, DevSecOps, Risk Management, OAuth, Data Management, Software Development Methodologies, Cybersecurity
Beginner · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Computer Security Awareness Training, Cybersecurity, Risk Management, Enterprise Security, Cyber Security Assessment, Vulnerability Assessments, Encryption, Data Security, Information Assurance, Authentications, Network Protocols
Build toward a degree
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Business Strategy, Design Thinking, Supply Chain, Strategic Thinking, Supply Chain Planning, Business Ethics, Supply Chain Management, Corporate Sustainability, Sustainable Business, Customer Analysis, Emerging Technologies, Strategic Marketing, Growth Strategies, Strategic Sourcing, Corporate Strategy, Environmental Social And Corporate Governance (ESG), Competitive Analysis, Sustainable Development, Digital Transformation, Innovation
Beginner · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Docs, Collaborative Software, Document Management, Data Sharing, File Management, Version Control, Editing, Cloud Storage
Beginner · Course · 1 - 3 Months

ISC2
Skills you'll gain: Security Controls, Governance, Cybersecurity, Information Assurance, Risk Management Framework, Cyber Security Policies, Cyber Governance, Data Ethics, Cyber Risk, Security Awareness, Data Integrity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Authentications, Incident Response, MITRE ATT&CK Framework, Security Controls, Cryptography, Malware Protection, Threat Modeling, Endpoint Security, Key Management, Authorization (Computing), Public Key Infrastructure, Vulnerability Assessments, Risk Management, Network Security, Application Security, Business Continuity Planning, Asset Management, Cloud Security, OSI Models, Continuous Monitoring
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Ansible, Software Installation, File Management, IT Automation, Infrastructure as Code (IaC), YAML, System Configuration, DevOps
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Music, Media Production, Creativity, Digital Signal Processing, Editing, File Management, System Configuration
Beginner · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Reinforcement Learning, Sampling (Statistics), Machine Learning Algorithms, Simulations, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Algorithms, Probability Distribution
Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Drug Development, Clinical Trials, Clinical Research, Pre-Clinical Development, Regulatory Affairs, Pharmacology, Regulatory Compliance, Commercialization, Patient Safety
Beginner · Course · 1 - 3 Months

Advancing Women in Tech
Skills you'll gain: Amazon Web Services, Technical Product Management, Cloud Security, Cloud Computing Architecture, Virtual Networking, Cloud Computing, Cloud Platforms, Product Management, Product Support, Technical Support, Network Security, Identity and Access Management, Business
Beginner · Course · 1 - 4 Weeks