IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

John Wiley & Sons
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: System Monitoring, Event Monitoring, Performance Tuning, Incident Response, Continuous Monitoring, Query Languages, Incident Management, Root Cause Analysis, Technical Documentation, Data Analysis, Data Storage
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Microservices, Application Performance Management, Grafana, Performance Tuning, Software Visualization, Dependency Analysis, Multi-Tenant Cloud Environments, Incident Management, Incident Response, Data Pipelines
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Technical Support and Services, Network Troubleshooting, Technical Support, Generative AI, Technical Communication, Network Monitoring, Network Performance Management, Microsoft Windows, System Monitoring, Operating Systems, Mac OS, Technical Documentation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prometheus (Software), Kubernetes, Grafana, Scalability, Capacity Management, System Monitoring, Cloud-Native Computing, Performance Tuning, Memory Management, Dashboard Creation, Query Languages, Distributed Computing, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks
Illinois Tech
Skills you'll gain: Operating System Administration, Linux Administration, Microsoft Windows, Command-Line Interface, Operating Systems, System Configuration, Event Monitoring, Authorization (Computing), Desktop Support, OS Process Management, Network Security, Package and Software Management, Information Technology, IT Automation, Network Administration, General Networking, Software Installation
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Red Hat Enterprise Linux, Linux Administration, Operating System Administration, Linux Servers, Hardening, Linux, Package and Software Management, Systems Administration, System Configuration, Linux Commands, System Monitoring, Servers, Security Controls, User Provisioning, Patch Management, Network Performance Management, Computer Security, Firewall, Cyber Security Assessment, Network Infrastructure
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Cloud Management, Cloud Computing, Dashboard Creation, Cloud Computing Architecture, Cloud Solutions, Virtual Networking, Cloud Infrastructure, Cloud Platforms, Cloud Services, Infrastructure As A Service (IaaS), Public Cloud, System Monitoring, Cloud Deployment, Kubernetes, Infrastructure as Code (IaC), Data Governance, Load Balancing, Scalability, AI literacy
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Computer Hardware, Cloud Deployment, Hardware Troubleshooting, Networking Hardware, Cloud Computing, Virtualization and Virtual Machines, Cloud Services, General Networking, Network Troubleshooting, TCP/IP, Virtualization, Network Protocols, Network Administration, Dynamic Host Configuration Protocol (DHCP), Peripheral Devices, Information Technology Operations, Technical Support, System Configuration, Wireless Networks, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: Operating System Administration, Network Infrastructure, Data Storage, Command-Line Interface, Peripheral Devices, Software Installation, Security Controls, Active Directory, Technical Support and Services, System Configuration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Database Administration, Programming Principles, Computer Programming, Artificial Intelligence, Cloud Services, Network Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Disaster Recovery, Server Administration, Windows Servers, Microsoft Servers, Servers, Network Troubleshooting, Systems Administration, VMware ESX Servers, IT Infrastructure, Linux Servers, Virtualization and Virtual Machines, Virtualization, Hardware Troubleshooting, Operating System Administration, vCenter Server Management, Virtual Machines, Data Storage Technologies, IT Automation, Remote Access Systems, Data Maintenance
Intermediate · Course · 1 - 4 Weeks