Public relations courses can help you learn media relations, crisis communication, brand management, and strategic messaging. You can build skills in audience analysis, content creation, and effective storytelling. Many courses introduce tools like press release software, social media management platforms, and analytics tools, that support measuring campaign success and engaging with diverse audiences.
University of Michigan
Skills you'll gain: Tactfulness, Public Speaking, Verbal Communication Skills, Communication, Storytelling, Communication Strategies, Interpersonal Communications, Empathy, Social Skills, Professionalism
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

École normale supérieure
Skills you'll gain: Sustainable Development, Climate Change Adaptation, Climate Change Mitigation, Sustainable Business, Project Finance, Financial Market, Socioeconomics, Financial Systems, Energy and Utilities, Governance, Environment, Environmental Science, Environmental Policy, International Relations, Natural Resource Management, Economics, Public Policies
Intermediate · Course · 1 - 3 Months
University of Rochester
Skills you'll gain: Market Dynamics, Supply And Demand, Economics, Policty Analysis, Research, and Development, Price Negotiation, Public Policies, Market Analysis, Competitive Analysis, Consumer Behaviour, Strategic Thinking
Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Computer Literacy, Operational Efficiency, Prioritization
Beginner · Course · 1 - 4 Weeks
École Polytechnique
Skills you'll gain: Medical Imaging, Semiconductors, Physics, Radiology, Materials science, Radiography, Electronics, Radiation Therapy, Science and Research, Physical Science, Energy and Utilities, Research
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Healthcare Ethics, Epidemiology, Interpersonal Communications, Infectious Diseases, Investigation, Public Health and Disease Prevention, Medical Privacy, Interviewing Skills, Rapport Building, Public Health
Beginner · Course · 1 - 3 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: International Relations, Sustainable Development, Governance, Socioeconomics, Environment, Economic Development, Natural Resource Management, Environmental Policy, Climate Change Adaptation, Oil and Gas, World History, Environmental Science, Energy and Utilities
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Corporate Communications, Customer Insights, Social Media Marketing, Marketing Analytics, Social Media, Content Performance Analysis, Marketing Strategies, Social Media Strategy, Marketing, Target Audience, Research
Beginner · Guided Project · Less Than 2 Hours

University of Alberta
Skills you'll gain: International Relations, Socioeconomics, Cultural Sensitivity, Global Marketing, Cultural Diversity, Natural Resource Management, World History, Culture, Sustainable Development, Economic Development, Economics, Environment and Resource Management, Governance
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Customer Relationship Management, Salesforce, Sales Prospecting, Sales Development, Sales Enablement, Business Software, Sales Strategy, Sales Pipelines, LinkedIn, Productivity Software, Social Media, Video Production
Beginner · Course · 1 - 3 Months