Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

University of California San Diego
Skills you'll gain: Biotechnology, Biological Engineering, Sustainable Technologies, Life Sciences, Environmental Issue, Regulatory Requirements, Sustainability Standards, Chemical Engineering, Production Process, Product Development, Molecular, Cellular, and Microbiology, Biology
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing, Marketing Planning, Branding, Marketing Strategy and Techniques, Consumer Behaviour, Brand Management, Product Planning, Go To Market Strategy, Marketing Analytics, Target Market, Promotional Strategies, Value Propositions, Market Analysis, Customer Insights
Build toward a degree
Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Control Systems, Basic Electrical Systems, Electrical Systems, Power Electronics, Three-Phase, Torque (Physics), Electrical Equipment, Embedded Software, Electronics, Electrical Wiring, Electronic Hardware, Design Specifications, System Requirements, Laboratory Experience, Electronic Components
Build toward a degree
Intermediate · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Integral Calculus, Trigonometry, Calculus, Algebra, General Mathematics, Arithmetic, Advanced Mathematics, Applied Mathematics, Graphing, Derivatives, Problem Solving
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: AI Personalization, Fraud detection, Big Data, Credit Risk, Risk Management, Digital Transformation, Customer Insights, Machine Learning, Marketing Analytics, AI Enablement, Driving engagement, Data-Driven Decision-Making, Financial Data, Customer experience improvement, Artificial Intelligence, Analytics, Market Data, Retail Banking, Data Science
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Responsible AI, Data Governance, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Business Process Automation, Compliance Management, AI Security, Customer Service, Information Privacy, Microsoft Office, Microsoft Azure, Artificial Intelligence and Machine Learning (AI/ML), Critical Thinking
Beginner · Specialization · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Software Design Patterns, Requirements Analysis, White-Box Testing, Software Architecture, Acceptance Testing, Software Development Methodologies, Unified Modeling Language, Software Development Life Cycle, Configuration Management, Debugging, Software Design, Process Driven Development, Software Engineering, Software Testing, Object Oriented Design, Functional Requirement, Data Modeling, Systems Design, Project Management, Project Planning
Intermediate · Specialization · 3 - 6 Months

École Nationale des Ponts et Chaussées
Skills you'll gain: Petroleum Industry, Sustainable Engineering, Environmental Engineering, Oil and Gas, Environment Health And Safety, Construction Engineering, Civil Engineering, Occupational Safety and Health Administration (OSHA), Safety Assurance, Transportation Operations, Sustainable Design, Energy and Utilities, Materials science, Construction, Chemical Engineering, Technical Standard, Chemistry, Production Process, Performance Testing, Manufacturing Processes
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Customer experience strategy (CX), Customer experience improvement, Product Development, Consumer Behaviour, Business Research, User Research, Persona Development, Product Management, Market Research, Process Mapping, Case Studies, Product Strategy, Innovation, Needs Assessment
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Structure, Governance, Organizational Strategy, Organizational Effectiveness, Organizational Change, Business Management, Innovation, Systems Thinking, Corporate Strategy, Strategic Thinking, Human Resource Strategy, Growth Strategies, Decision Making
Build toward a degree
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Model Based Systems Engineering, Systems Engineering, Industrial Engineering, Manufacturing Processes, Internet Of Things, Product Lifecycle Management, Enterprise Architecture, Verification And Validation, Simulation and Simulation Software, Process Analysis
Beginner · Course · 1 - 4 Weeks