IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Slack (Software), Workflow Management, Agile Project Management, Agile Methodology, Scrum (Software Development), Business Process Automation, Scenario Testing, Process Improvement
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Cybersecurity, Cyber Attacks, Cryptography, Information Systems Security, Cyber Security Policies, Encryption, Data Security, Network Security, Security Controls, Network Protocols, Threat Modeling, Security Strategy, Personally Identifiable Information, Data Storage, Zero Trust Network Access, Governance Risk Management and Compliance
Mixed · Course · 1 - 3 Months

Skills you'll gain: UI Components, C# (Programming Language), Application Frameworks, Network Routing, Web Applications, Javascript, Event-Driven Programming, Model View Controller, Server Side, Data Modeling
Intermediate · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Service Design, Prototyping, Ideation, Product Development, Design, Case Studies, User Feedback
Beginner · Course · 1 - 3 Months

Skills you'll gain: Zero Trust Network Access, Cloud Computing Architecture, Serverless Computing, Data Governance, Cloud Management, Virtual Networking, Identity and Access Management, Role-Based Access Control (RBAC)
Beginner · Course · 3 - 6 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Building Design, Social Impact, Sustainable Design, Architectural Design, Financial Inclusion, Construction, Environmental Issue, Climate Change Mitigation, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: LangChain, Prompt Engineering, LLM Application, AI Workflows, Generative AI Agents, Front-End Web Development, Context Management, Data Integration, Application Deployment
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: AI Workflows, Technical Communication, AI Enablement, Model Deployment, Generative AI Agents, Data Integration, AI Orchestration, Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Responsible AI, Artificial Intelligence, Cloud Computing, Deep Learning, Data Visualization, Python Programming, Machine Learning, Data Engineering, Anomaly Detection, Statistical Analysis
Beginner · Specialization · 1 - 3 Months

University of Virginia
Skills you'll gain: Continuous Delivery, DevOps, Continuous Deployment, CI/CD, Continuous Integration, Test Automation, Agile Methodology, Automation, Continuous Improvement Process, Unit Testing, Information Technology Operations, Systems Administration, System Support, System Testing, Software Testing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Management, Program Management, Stakeholder Engagement, Leadership and Management, Stakeholder Management, Project Management, Technical Product Management, Risk Management, Initiative and Leadership, Technical Consulting, Professional Development, Generative AI, Drive Engagement, Communication Planning, Emotional Intelligence, Technical Communication, Project Planning, AI Enablement, Software Architecture, Technical Analysis
Intermediate · Course · 3 - 6 Months

Skills you'll gain: AI Workflows, OpenAI API, LLM Application, OpenAI, Model Context Protocol, Generative AI Agents, Agentic systems, Tool Calling, Prompt Engineering, ChatGPT, Artificial Intelligence, Application Programming Interface (API), User Interface (UI), Context Management, Large Language Modeling, Python Programming, Development Environment, Application Deployment, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Operational Analysis, Box Plots, Performance Analysis, Team Performance Management, Collaborative Software, Performance Metric, Performance Measurement, Collaboration, Data-Driven Decision-Making, Data Visualization, Analysis, Report Writing, Key Performance Indicators (KPIs), Business Metrics, Data Presentation, Test Tools, Virtual Teams, Communication Systems
Beginner · Course · 1 - 4 Weeks