IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Banco Interamericano de Desarrollo
Skills you'll gain: Sustainable Development, Project Finance, Civil Engineering, Environmental Social And Corporate Governance (ESG), Sustainable Engineering, Economic Development, Social Impact, Environmental Issue, Climate Change Adaptation, Governance, Diversity and Inclusion
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Maintenance, Operating System Administration, iSCSI Configuration, System Software
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Digital Transformation, Google Cloud Platform, Business Transformation, Cloud Management, Google Workspace, Cloud Applications, Leadership, Cloud Computing, Artificial Intelligence and Machine Learning (AI/ML), Cloud Infrastructure, Cloud Services, Cost Management, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: Threat Modeling, IT Security Architecture, Secure Coding, Application Security, Security Testing, Security Strategy, Security Requirements Analysis, Software Development Methodologies, Software Development Life Cycle, Systems Architecture, DevSecOps, Cyber Security Strategy, Penetration Testing, Business Risk Management, Compliance Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sprint Retrospectives, Miro AI, Collaborative Software, Continuous Improvement Process, Stakeholder Engagement, Process Improvement, Project Controls, Project Documentation, Meeting Facilitation, Project Management, Agile Software Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Business Transformation, Manufacturing Operations, Digital Transformation, Information Technology Operations, Cloud Computing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Amazon Web Services, Amazon S3, Cloud Hosting, Cloud Storage, Infrastructure As A Service (IaaS), Public Cloud
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Business Relationship Management, Expectation Management, Performance Measurement, Cloud Services, Contract Negotiation, Key Performance Indicators (KPIs), Cloud Storage, Case Studies
Intermediate · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Web Content Accessibility Guidelines, Browser Compatibility, User Story, HTML and CSS, GitHub, Microsoft Copilot, Web Development, Web Design and Development, Web Design, Application Deployment, Responsive Web Design, Git (Version Control System), AI Workflows, Front-End Web Development, Development Testing, Debugging, User Requirements Documents, Functional Requirement, Semantic Web
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce Development, Data Validation, AI Workflows, Code Coverage, Prompt Engineering, Test Automation, Verification And Validation, Generative AI, Debugging
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Workplace Bullying Intervention, Disciplinary Procedures, Conflict Management, Leadership and Management, People Management, Organizational Leadership, Business Leadership, Emotional Intelligence, Employee Performance Management, Employee Engagement, Human Resource Strategy, Self-Awareness, Employee Retention, Coaching, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Systems Thinking, Social Justice, Economics, Policy, and Social Studies, Social Sciences, Complex Problem Solving, Culture, Political Sciences, Policy Analysis, Persuasive Communication, Personal Development, Critical Thinking, Scientific Methods, Human Learning
Beginner · Course · 1 - 3 Months