IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Fred Hutchinson Cancer Center
Skills you'll gain: Model Evaluation, AI Enablement, AI Product Strategy, AI Security, Artificial Intelligence, Project Design, Goal Setting, Decision Making, Usability Testing, Needs Assessment, Project Planning, Cost Estimation, Resource Planning, Resource Management, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Governance, Personally Identifiable Information, Information Privacy, Data Security, General Data Protection Regulation (GDPR), Data Ethics, Data Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Security Strategy, Compliance Management, Regulatory Compliance, Data Integrity, Risk Mitigation, Risk Analysis, Cross-Functional Collaboration, Encryption, Accountability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Management, Identity and Access Management, IT Security Architecture, Incident Response, Security Controls, Endpoint Security, Event Monitoring, Cybersecurity, Data Security, Infrastructure Security, Mobile Security, Threat Detection, Firewall, Encryption, Virtual Private Networks (VPN), Digital Forensics, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: File Management, Document Management, Document Control, Authorization (Computing), Auditing, Records Management, Compliance Auditing, Organizational Skills, Version Control, Procurement, Project Documentation, Data Governance, Vendor Contracts
Beginner · Course · 1 - 4 Weeks

Technical University of Denmark (DTU)
Skills you'll gain: Chemical Engineering, Sustainable Technologies, Chemistry, Sustainable Engineering, Sustainable Development, Sustainable Systems, Process Engineering
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce Development, Salesforce, Visualforce, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Data Quality, Customer Relationship Management (CRM) Software, Predictive Analytics, Email Automation, Data Management, ChatGPT, Data Capture, Generative AI, Business Ethics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Code Review, Technical Documentation, Software Documentation
Advanced · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Portfolio Management, Investment Management, Investments, Tax Planning, Wealth Management, Income Tax, Risk Management, Financial Planning, Goal Setting, Equities, Financial Analysis, Decision Making, Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Active Directory, Software Installation, System Configuration, Microsoft Intune (Mobile Device Management Software), Azure Active Directory, Hyper-V, Enterprise Architecture, System Implementation, Infrastructure Architecture, Configuration Management, IT Infrastructure, Mac OS, Microsoft Azure, System Requirements, Scalability
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Risk Analysis, Project Risk Management, Construction Management, Project Design, Quality Assurance, Risk Management, Project Planning, Contract Management, Project Coordination, Project Management, Team Oriented, Cost Management, Decision Making
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, LLM Application, AI Workflows, AI Orchestration, No-Code Development, OpenAI API, Tool Calling, Generative AI Agents, Vector Databases, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Containerization, Restful API, Event-Driven Programming, DevOps, Data Integration, z/OS, Solution Architecture, Cloud Applications, Microservices, Enterprise Architecture, IBM Cloud, Application Lifecycle Management, Cloud-Native Computing, Application Design, CI/CD, Systems Integration, Software Architecture, Mainframe Computing
Beginner · Course · 1 - 3 Months