Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business

Skills you'll gain: Payment Systems, FinTech, Financial Regulation, Financial Regulations, Bank Regulations, Mobile Banking, Financial Services, Commercial Lending, Consumer Lending, Asset Management, Law, Regulation, and Compliance, Strategic Partnership, Blockchain

Skills you'll gain: Advertising, Advertising Campaigns, Facebook, Marketing Automation, Social Media Management, Marketing, Social Media, Social Media Marketing, Target Audience, Goal Setting, Digital Marketing

Skills you'll gain: Crisis Management, Incident Response, ChatGPT, Generative AI, AI Enablement, Cross-Functional Collaboration, Prompt Engineering, Cybersecurity, Scenario Testing, Hardening, Complex Problem Solving, Discussion Facilitation, Decision Making, Performance Analysis

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Power BI, Data Modeling, Data Storytelling, Data Analysis Expressions (DAX), Data Visualization Software, Data Transformation, Business Intelligence, Dashboard, Microsoft Excel, Interactive Data Visualization, Data Manipulation, Data Cleansing, Key Performance Indicators (KPIs), Report Writing, Data Import/Export

Skills you'll gain: Design Thinking, Product Design, Business Solutions, Customer Insights, User Centered Design, Information Systems, Brainstorming, User Research, Ideation, Business Transformation, Digital Transformation, User Feedback, Product Testing

Skills you'll gain: Financial Services, Banking, Compensation Analysis, Financial Sales, Investment Banking, Financial Management, Commercial Banking, Private Equity, Retail Banking, Project Finance, Financial Modeling, FinTech, Financial Statement Analysis, Actuarial Science, Emerging Technologies, Trend Analysis, Corporate Finance, Digital Transformation, Credit Risk, Risk Management

Skills you'll gain: Model Evaluation, Data Preprocessing, Exploratory Data Analysis, Feature Engineering, Model Deployment, Data Analysis, PySpark, Data Import/Export, Data Transformation, Apache Spark, Decision Tree Learning, Customer Analysis, Predictive Modeling, Predictive Analytics, Machine Learning

Skills you'll gain: Financial Statement Analysis, Cash Flows, Financial Accounting, Financial Statements, Financial Reporting, Equities, Balance Sheet, Investments, Trend Analysis, Consolidation

Skills you'll gain: Innovation, AI Enablement, Artificial Intelligence, Initiative and Leadership, Business Transformation, Product Improvement, Digital Transformation, Governance, Technology Strategies, Market Opportunities, Product Lifecycle Management, Product Management, Stakeholder Engagement, Product Roadmaps, Public Policies, Automation, Policy Analysis, Market Analysis, Persona (User Experience), Market Research

Skills you'll gain: Network Troubleshooting, Network Security, OSI Models, Network Monitoring, Network Architecture, Computer Networking, TCP/IP, General Networking, Local Area Networks, Network Analysis, Network Protocols, Network Infrastructure, Software-Defined Networking, Network Administration, Networking Hardware, Network Switches