IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Microsoft Power Automate/Flow, Business Process Automation, Microsoft Power Platform, Email Automation, Workflow Management, Microsoft 365, Order Management, Document Management
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Data Cleansing, Data Manipulation, Data Integration, R Programming, Data Preprocessing, Tidyverse (R Package), Data Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Large Language Modeling, Deep Learning, Data Preprocessing, Keras (Neural Network Library), Tensorflow, Python Programming, Artificial Intelligence and Machine Learning (AI/ML), Generative Model Architectures, Natural Language Processing
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Development, Microsoft Azure, Virtual Machines, Cloud Management, Infrastructure As A Service (IaaS), Virtualization, Application Deployment, Linux Administration, Linux, Web Applications, Node.JS, Javascript, MongoDB
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Agile Project Management, Agile Methodology, Risk Management, Stakeholder Management, User Story, Stakeholder Engagement, Leadership, Sprint Planning, Conflict Management, Earned Value Management, Stakeholder Analysis, Communication, Value Engineering, Contract Management, Prioritization
Intermediate · Course · 1 - 4 Weeks

Pontificia Universidad Católica del Perú
Skills you'll gain: Empathy, Compassion, Diversity Training, Diversity Awareness, Higher Education, Student Support and Services, Education and Training, Conflict Management, Law, Regulation, and Compliance, Investigation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Structures, C++ (Programming Language), C and C++, Programming Principles, Algorithms, Theoretical Computer Science, Object Oriented Programming (OOP)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Amazon CloudWatch, Network Troubleshooting, Continuous Monitoring, Identity and Access Management, AWS Identity and Access Management (IAM), Encryption, Network Security, System Monitoring, Network Administration, Amazon Web Services, Security Controls, Cloud Security, Firewall, Network Monitoring, Network Performance Management, Governance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Package and Software Management, Linux, Command-Line Interface, Linux Servers, Operating System Administration, Linux Commands, Unix Commands, Ubuntu, File Systems, Red Hat Enterprise Linux, OS Process Management, Bash (Scripting Language), Unix, Software Installation, Systems Administration, File Management, Service Management, Operating Systems, Servers
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Project Management Office (PMO), Benefits Administration, Cost Benefit Analysis, Project Management Institute (PMI) Methodology, Resource Management, Scheduling, Change Management, Procurement
Intermediate · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Liberal Arts, Storytelling, World History, Writing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Microsoft 365, System Monitoring, Compliance Management, Network Troubleshooting, Technical Support and Services, Windows PowerShell, Virtual Teams, Security Management, Multi-Factor Authentication, Configuration Management
Intermediate · Course · 1 - 3 Months