IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Microsoft Azure, Role-Based Access Control (RBAC), Azure Active Directory, Authorization (Computing), Authentications, Identity and Access Management, Cloud Infrastructure, Cloud Computing, Cloud Security, Single Sign-On (SSO), Kubernetes, Encryption, Data Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kaizen Methodology, Pareto Chart, Operational Efficiency
Beginner · Course · 1 - 3 Months

Skills you'll gain: Computational Thinking, Algorithms, Graph Theory, Data Structures, Computer Programming, C++ (Programming Language), Object Oriented Programming (OOP)
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Human Computer Interaction, Embedded Systems, Prototyping, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Usability, HTML and CSS, Real-Time Operating Systems, Internet Of Things, jQuery, Mobile Development, Telecommunications, Cross Platform Development, Artificial Intelligence and Machine Learning (AI/ML)
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AWS Kinesis, Amazon DynamoDB, Amazon S3, Data Pipelines, AWS SageMaker, Real Time Data, Amazon CloudWatch, AWS Identity and Access Management (IAM), Cloud Storage, Apache Spark, Dashboard, Amazon Web Services, Apache Hive, Interactive Data Visualization, Apache Hadoop, Data Visualization Software, Data Processing, Extract, Transform, Load, Data Storage, Database Management Systems
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Large Language Modeling, Generative AI, Model Deployment, Natural Language Processing, Prompt Engineering, Deep Learning, MLOps (Machine Learning Operations), Cloud Deployment, Model Evaluation, Continuous Monitoring, Data Cleansing, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: File Management, Cloud Storage, Collaborative Software, Google Workspace, Document Management, Microsoft Office, Data Sharing
Beginner · Project · Less Than 2 Hours

Yale University
Skills you'll gain: International Relations, World History, European History, Political Sciences, Ancient History, Public Safety and National Security, Social Sciences, Culture, Social Justice, Sociology, Socioeconomics, Economics, Governance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: System Monitoring, Computer Security Incident Management, Network Analysis, Data Integrity
Beginner · Course · 1 - 4 Weeks

H2O.ai
Skills you'll gain: Large Language Modeling, Model Evaluation, Collaborative Software, Artificial Neural Networks, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, LLM Application, Data Preprocessing, Prompt Engineering, Generative Model Architectures, Training Programs, Data Validation, Data Cleansing, Natural Language Processing, Applied Machine Learning, Transfer Learning, Verification And Validation, Data Quality, AI Workflows
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Anthropic Claude, Business Intelligence, Data Presentation, Data Visualization, Trend Analysis, Sales, Business Analytics, Sales Strategy, Data-Driven Decision-Making, Data Analysis, Business Strategy, Business Analysis, AI Enablement
Intermediate · Guided Project · Less Than 2 Hours