IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Open Web Application Security Project (OWASP), Mobile Security, Microsoft Intune (Mobile Device Management Software), Network Security, Cybersecurity, Cryptography, Penetration Testing, Intrusion Detection and Prevention, Vulnerability Assessments, Wireless Networks, Encryption, Application Security, Exploitation techniques, Web Applications, Cloud Security, Internet Of Things
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Case Studies, Emerging Technologies, Technology Strategies, Digital Transformation, Business Transformation, AI Security, Business Solutions, Real Time Data, Internet Of Things, Application Security, Wireless Networks, Telecommunications, Data Security, Artificial Intelligence, Information Privacy
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Database Management, Back-End Web Development, OpenAI API, Generative AI, Performance Tuning, API Design, Prompt Engineering, Application Programming Interface (API), Databases, Artificial Intelligence, Risk Management
Intermediate · Course · 1 - 4 Weeks
University of Glasgow
Skills you'll gain: Deep Learning, Recurrent Neural Networks (RNNs), Data Preprocessing, Artificial Neural Networks, Convolutional Neural Networks, Model Evaluation, Health Informatics, Electronic Medical Record, Data Cleansing, Feature Engineering, Time Series Analysis and Forecasting, Predictive Modeling, Classification Algorithms
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Live Streaming, Driving engagement, Customer Engagement, Content Performance Analysis, Content Development and Management, Content Strategy, Community Development, Technical Support
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Change Management, Organizational Change, Employee Training, Google Workspace, Training and Development, Communication Planning, Organizational Effectiveness, Process Development, Needs Assessment, Stakeholder Engagement, Stakeholder Communications
Intermediate · Course · 1 - 3 Months

Simplilearn
Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Database Management, AWS CloudFormation, Amazon Elastic Compute Cloud, Cloud Infrastructure, Amazon S3, Cloud Computing, Public Cloud, Cloud Storage, Data Security, Virtual Networking
Beginner · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Writing, Literacy, Editing, Proofreading, Productivity, Critical Thinking, Organizational Skills, Self-Motivation, Brainstorming, Diversity Awareness, Creativity
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Wireframing, Figma (Design Software), Collaborative Software, Prototyping, User Flows, User Interface (UI), UI Components, Information Architecture
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Generative AI, AI Enablement, Responsible AI, AI Product Strategy, Return On Investment, Data Ethics, Artificial Intelligence, Business Process Automation, Operational Efficiency, Innovation, Performance Measurement, Content Creation, Product Design, Customer Support
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Ethics, Data Quality, Data Sharing, Information Privacy, Data Analysis, Informed Consent
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Talent Pipelining, Talent Management, Employee Engagement, Employee Retention, Talent Acquisition, Human Resources, Human Resource Strategy, Talent Recruitment, Talent Sourcing, Workforce Development, People Development, Recruitment, Recruitment Strategies, HR Tech, Strategic Sourcing, Diversity and Inclusion, Analytics
Intermediate · Course · 1 - 4 Weeks