Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Consultative Selling, Sales Process, Selling Techniques, Sales, Sales Prospecting, Customer Relationship Management, Customer Acquisition Management, Value Propositions, Overcoming Objections, Needs Assessment
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Data Warehousing, Data Architecture, Data Storage, Extract, Transform, Load, Database Architecture and Administration, Data Integration, Star Schema, Cloud Storage, Data Mart, Database Design, Snowflake Schema, Query Languages, Metadata Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retail Management, Retail Store Operations, Merchandising, Revenue Management, Customer Analysis, Customer Insights, Product Assortment, Promotional Strategies, Strategic Marketing, Market Intelligence, Price Negotiation, Consumer Behaviour, E-Commerce, Inventory Management System, Operations Management, Competitive Analysis, Organizational Structure
Mixed · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: Technical Standard, Technology Roadmaps, Interoperability, Emerging Technologies, Information Privacy, Telecommunications, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Strategic Prioritization, Prioritization, Corporate Sustainability, Sustainable Business, Needs Assessment, Key Performance Indicators (KPIs), Stakeholder Engagement, Organizational Strategy, Strategic Planning, Strategic Decision-Making, Professional Networking
Beginner · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: English Language, Social Skills, Language Learning, Interpersonal Communications, Vocabulary, Verbal Communication Skills, Communication, Oral Comprehension, Grammar
Intermediate · Course · 1 - 3 Months

Rice University
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Awareness, Workplace inclusivity, Benchmarking, Social Justice, Peer Review, Cultural Diversity, Performance Review, Social Sciences, Cultural Sensitivity
Intermediate · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Talent Management, Human Capital, People Management, Human Resources Management and Planning, Human Resources, Talent Acquisition, Employee Performance Management, Organizational Structure
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Succession Planning, People Development, Strategic Leadership, Workforce Planning, Talent Management, Strategic Planning, Business Planning, Leadership Development, Leadership, Organizational Change, Business Continuity, Training and Development, Change Management, Risk Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Office
Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Systems Thinking, Simulations, Simulation and Simulation Software, Process Flow Diagrams, Systems Analysis, Complex Problem Solving, Diagram Design, Growth Strategies, Market Dynamics, Business Modeling, Decision Making
Advanced · Course · 1 - 3 Months