IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Dartmouth College
Skills you'll gain: Social Justice, Social Impact, Sustainable Development, Environmental Issue, Socioeconomics, Community Development, Diversity Equity and Inclusion Initiatives, Systems Thinking, Visionary, Advocacy, Environmental Policy, Policy Analysis, Climate Change Mitigation
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Business Writing, Business Correspondence, Writing, Report Writing, Business Communication, Writing and Editing, Organizational Structure, Vocabulary, Grammar, Concision, English Language, Target Audience, Organizational Skills, Editing, Press Releases
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Javascript, Ajax, JSON, Web Applications, Web Development, Scripting, Hypertext Markup Language (HTML), Object Oriented Programming (OOP), Event-Driven Programming, Web Services, Programming Principles, Prototyping, Network Protocols
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, Technical Sales, Inside Sales, Sales Strategy, Sales Process, Sales, Business Communication, Outside Sales, Customer Service
Beginner · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Business Planning, Working With Children, Business, Small Business Accounting, Tax Management, Policy Development, Parent Communication, Contract Management, Revenue Management, Budgeting, Insurance, Cost Estimation, Payment Processing
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Performance Improvement, Process Analysis, Health Care Administration, Process Mapping, Health Systems, Health Informatics, Business Analytics, Clinical Trials, Systems Thinking, Quality Improvement, Change Management, Analytics, Patient-centered Care, Health Care, Care Coordination, AI Personalization, Precision Medicine, Data Analysis, Strategic Thinking, Leadership
Mixed · Course · 1 - 4 Weeks

Universidad Austral
Skills you'll gain: Oral Comprehension, Oral Expression, Literacy, Childhood Education and Development, Working With Children, Writing, Vocabulary, Learning Strategies, Family Support, Storytelling, Language Learning, Teaching, Instructional Strategies, Cultural Diversity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Pipelines, Closing (Sales), Customer Retention, Sales Process, Lead Generation, Prospecting and Qualification, Customer Relationship Management, Sales Strategy, Customer Relationship Management (CRM) Software, Sales, Sales Management, Customer Engagement
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Agile Project Management, Scrum (Software Development), Sprint Planning, Scaled Agile Framework, Sprint Retrospectives, Agile Software Development, Agile Methodology, Team Management, Project Management Institute (PMI) Methodology, Team Performance Management, Agile Product Development, Backlogs, Kanban Principles, Project Management, Planning, User Story, Lean Methodologies, Continuous Delivery, Risk Management Framework, Product Management
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Water Quality, Laboratory Testing, Chemistry, Product Testing, Chemical Engineering, Biochemistry, Process Control, Analytical Testing, Materials science, Physics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Cyber Security Assessment, Vulnerability Scanning, Cybersecurity, Vulnerability Assessments, Network Analysis, Exploitation techniques, Linux, Virtual Machines, Operating Systems
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Network Troubleshooting, Desktop Support, Test Equipment, Computer Hardware, Mobile Security, Technical Support, System Support, Data Maintenance, Peripheral Devices, Data Storage, Wireless Networks
Intermediate · Course · 1 - 4 Weeks