IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Collaborative Software, Intranet, Project Documentation, Organizational Skills, Team Oriented, Document Management, Content Management Systems, Collaboration, Productivity Software, Knowledge Transfer, Content Development and Management, Information Architecture, Data Management, Content Creation, Cloud Platforms
Intermediate · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Virtual Teams, Intercultural Competence, Team Management, Cultural Diversity, Leadership, Cultural Sensitivity, Team Building, Culture, Stakeholder Communications, Conflict Management, Communication
Intermediate · Course · 1 - 4 Weeks

The University of Notre Dame
Skills you'll gain: Negotiation, Leadership Development, Change Management, Leadership, Strategic Leadership, Organizational Leadership, Business Ethics, Business Leadership, Critical Thinking and Problem Solving, Leadership and Management, Emotional Intelligence, Ethical Standards And Conduct, Industrial and Organizational Psychology, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software Architecture, Systems Development Life Cycle, Systems Architecture, Systems Thinking, Software Design Patterns, Stakeholder Communications, Systems Analysis, Data Flow Diagrams (DFDs), Application Design
Beginner · Course · 1 - 3 Months

Parsons School of Design, The New School
Skills you'll gain: Environment Health And Safety, Health Disparities, Sustainable Architecture, Building Design, Sustainable Design, Hazard Analysis, Chemical and Biomedical Engineering, Environmental Science, Environmental Issue, Sustainability Standards, Social Justice, Product Lifecycle Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Keyword Research, Auditing, Content Strategy, Web Analytics, Content Performance Analysis, Technical Support, Extensible Markup Language (XML)
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Canva (Software), Infographics, Planning, Graphic and Visual Design Software, Design, Graphic Design, Graphical Tools, Graphic and Visual Design, Collaboration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Verification And Validation, Document Management, Microsoft Excel, Data Import/Export, Staff Management, Intranet, Microsoft 365, Spreadsheet Software
Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Sales Management, Case Studies, Sales Process, Strategic Marketing, B2B Sales, Business Strategies, Business Analysis, Competitive Analysis, Market Analysis, Peer Review
Intermediate · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Water Resources, Diplomacy, Water Resource Management, International Relations, Mediation, Conflict Management, Negotiation, Governance, Environmental Laws, Data Collection
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Educational Materials, Education Software and Technology, Train The Trainer, Microsoft Office, Personal Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: IT Security Architecture, Threat Modeling, Application Security, Cloud Deployment, Cloud Computing Architecture, Cloud Computing, Cloud Services, Security Engineering, Cloud Security, Systems Architecture, Information Systems Security, Security Controls, Secure Coding, Public Cloud, Threat Management, Software As A Service, Infrastructure As A Service (IaaS), Computer Security, Threat Detection, Role-Based Access Control (RBAC)
Advanced · Course · 1 - 4 Weeks