IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Goodwill Industries International
Skills you'll gain: digital literacy, Cultural Responsiveness, Community Outreach, Active Listening, Cultural Diversity, Rapport Building, Professional Development, Ethical Standards And Conduct, Communication, Adaptability, Needs Assessment
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Analytics, Strategic Partnership, Marketing, Key Performance Indicators (KPIs), Customer Engagement, Product Marketing, Marketing Strategy and Techniques, Return On Investment, Stakeholder Management, Branding, Digital Marketing, Brand Management, Advertising, Consumer Behaviour, Sales Process, Public Relations, Emotional Intelligence, Price Negotiation, Data Analysis, Creative Thinking
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, AI Enablement, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Cultural Diversity, Empathy, People Management, Emotional Intelligence, Disabilities, Organizational Leadership, Team Management, Safety Culture, Leadership and Management, Leadership, Collaboration, Self-Awareness, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement, Market Research, Branding, Advertising, Public Relations
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Responsible AI, Machine Learning, Artificial Intelligence, Interoperability, Model Evaluation, Data Ethics, Model Deployment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Patch Management, Data Security, Cloud Security, Amazon Web Services, Data Governance, AWS Identity and Access Management (IAM), Cyber Governance, Cloud Management, Key Management, Amazon CloudWatch, Data Encryption Standard, AWS CloudFormation, IT Automation, Public Key Infrastructure, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Social Media, Social Media Strategy, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Strategic Thinking, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Data-Driven Decision-Making, Analytical Skills
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Virtual Teams, Telecommuting, Team Leadership, Team Management, Peer Review, Workplace inclusivity, Rapport Building, Team Building, Management Training And Development, Leadership and Management, Teamwork, Collaboration, Leadership, Collaborative Software, Delegation Skills, Organizational Leadership, Cross-Functional Collaboration, Diversity and Inclusion, Trustworthiness, Communication
Intermediate · Specialization · 3 - 6 Months

Yunus Social Business Fund Bengaluru
Skills you'll gain: Financial Market, Decision Making, Finance, Business Valuation, Capital Markets, Return On Investment, Equities, Securities (Finance), Corporate Finance, Financial Analysis, Financial Management, General Finance, Investments, Risk Analysis, Portfolio Risk, Actuarial Science, Business Mathematics, Social Impact, Economics, Policy, and Social Studies, Cash Flows
Beginner · Course · 1 - 3 Months

Skills you'll gain: Azure DevOps Pipelines, CI/CD, Authorization (Computing), Package and Software Management, Infrastructure as Code (IaC), Authentications, Application Deployment, Azure DevOps, Continuous Integration, DevSecOps, Cloud Deployment, DevOps, Security Controls, GitHub, Continuous Deployment, Git (Version Control System), Agile Methodology, Performance Tuning, Identity and Access Management, Continuous Delivery
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Threat Detection, Anomaly Detection, Network Security, General Networking, Network Monitoring, Network Troubleshooting, Real Time Data, Security Strategy, Network Analysis, Network Protocols, Data Capture
Intermediate · Guided Project · Less Than 2 Hours