IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Technical Communication, English Language, Health Technology, Technology Solutions, Telecommuting, Language Learning, End User Training and Support, Vocabulary, Oral Comprehension, Education Software and Technology, Grammar, Emerging Technologies, Data Security
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Predictive Modeling, Data Visualization, Predictive Analytics, Statistical Analysis, Data Literacy, Data Manipulation, Data Analysis, Data Science, Statistical Methods, Pandas (Python Package), Data Wrangling, Data Cleansing, Data Preprocessing, Data-Driven Decision-Making, Business Analytics, Exploratory Data Analysis, Matplotlib, Machine Learning
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: ChatGPT, Large Language Modeling, Legal Technology, Natural Language Processing, Data Ethics, Responsible AI, Generative AI, Artificial Intelligence, Social Impact, Economics, Information Privacy
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Integrated Development Environments, Python Programming, Programming Principles, File I/O, Scripting, Software Engineering, Computer Programming, Computer Engineering, Data Structures
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: C++ (Programming Language), Data Structures, File I/O, Data Store, Data Cleansing, Data Mapping, Data Integrity
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Backlogs, Requirements Management, Business Requirements, Performance Measurement, Business Analysis, Root Cause Analysis, Solution Delivery, Project Performance, Data Mining, Jira (Software), Process Improvement, Data-Driven Decision-Making, Analysis, Prioritization, Change Management, Stakeholder Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: IT Security Architecture, Security Controls, Cryptography, Security Engineering, Application Security, Vulnerability Assessments, Information Systems Security, Encryption, Cybersecurity, Hardening, Infrastructure Security, Computer Security, Threat Modeling, Network Security, Public Key Infrastructure, Authentications, Data Integrity
Intermediate · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Climate Change Adaptation, Climate Change Mitigation, Water Resource Management, Energy and Utilities, Environmental Policy, Sustainable Business, Risk Management, Environmental Monitoring, Finance, Innovation
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Ansible, Devops Tools, Containerization, Docker (Software), Artifactory, Kubernetes, Prometheus (Software), Apache Maven, GitHub, SonarQube, CI/CD, DevOps, Continuous Integration, Version Control, Application Deployment, Build Tools, Continuous Deployment, Grafana, Application Performance Management, Continuous Delivery
Intermediate · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Rmarkdown, Tidyverse (R Package), Ggplot2, Spatial Data Analysis, Data Visualization Software, Statistical Visualization, Geospatial Information and Technology, Data Manipulation, Scatter Plots, Plotly, Interactive Data Visualization, R Programming, Data Mapping, Animations
Mixed · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Large Language Modeling, ChatGPT, LLM Application, OpenAI, Generative AI, Natural Language Processing, Model Evaluation, Responsible AI, Data Ethics, Deep Learning, Artificial Neural Networks, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Training, Human Resource Strategy, Strategic Planning, Employee Retention, Diversity and Inclusion, Human Resources, Workplace inclusivity, Recruitment Strategies, Workforce Development, Organizational Effectiveness, Talent Acquisition, Organizational Change
Intermediate · Course · 1 - 3 Months