Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Organizational Strategy, Professional Networking, Value Propositions, Business Operations, Continuous Improvement Process
Beginner · Course · 3 - 6 Months

Skills you'll gain: Technical Sales, Sales, Sales Pipelines, Sales Strategy, Sales Process, AI Personalization, Customer Relationship Management (CRM) Software, Meeting Facilitation, Marketing Automation, Discussion Facilitation, Customer Analysis, Virtual Teams, Stakeholder Analysis, Influencing, Consultative Approaches, Account Strategy, Customer Relationship Management, Performance Analysis, Continuous Improvement Process, Customer Success Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Performance Tuning, Splunk, Role-Based Access Control (RBAC), Scripting, Servers, Security Controls, Data Pipelines, Application Performance Management, System Monitoring, Data Infrastructure, Windows Servers, Network Troubleshooting, Distributed Computing, Systems Administration, System Configuration, Data Management, Security Information and Event Management (SIEM), Configuration Management, Debugging, Performance Improvement
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Business Writing, Conflict Management, Teamwork, Constructive Feedback, Business Correspondence, Team Building, Decision Making, Cooperation, Business Communication, Collaboration, Recognizing Others, Mediation, Writing, Organizational Skills, Interpersonal Communications, Team Motivation, Tactfulness, Performance Management, Staff Management, Grammar
Beginner · Specialization · 3 - 6 Months

LearnQuest
Skills you'll gain: Responsible AI, No-Code Development, AI Enablement, Business Process Automation, Business Process, Data Management, Risk Mitigation, Return On Investment, Process Design, Key Performance Indicators (KPIs), Business Software, Business Transformation, Automation, Project Implementation, Performance Measurement, Data Cleansing, Project Management, Business Metrics, Data Storytelling, Dashboard
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Supply Chain, Demand Planning, Supply Chain Management, Supply Chain Planning, Process Improvement, Capacity Planning, Logistics Management, Sustainable Business, Analytics, Corporate Sustainability, Scheduling, Inventory Management System, Forecasting, Data Analysis, Security Management, Expense Management, Operating Expense, Risk Management, Data Visualization, Problem Solving
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Process Analysis, Process Improvement, Business Process, Process Optimization, Business Process Modeling, Process Management, Data Transformation, Performance Analysis, Simulation and Simulation Software, Automation
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Search Engine Optimization, Case Studies, Process Improvement and Optimization, Web Analytics and SEO, Competitive Analysis, Keyword Research, Content Strategy, Business Strategy, Marketing Strategies, Analysis, Auditing
Mixed · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: AI Workflows, Retrieval-Augmented Generation, Business Process Automation, Multimodal Prompts, Image Analysis
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Revenue Recognition, Organizational Change, Organizational Structure, Governance, Agile Methodology, Organizational Strategy, Waterfall Methodology, Organizational Leadership, Management Training And Development, Project Closure, Accrual Accounting, Business Management, Organizational Effectiveness, Business Ethics, Cash Flows, Change Management, Project Implementation, Financial Statements, Financial Accounting, Project Management
Build toward a degree
Beginner · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Financial Statement Analysis, Financial Analysis, Financial Data, Process Optimization, Analytics, Corporate Strategy, Accounting, Financial Forecasting, Business Metrics, Operational Analysis, Advanced Analytics, Predictive Analytics, Fraud detection, Key Performance Indicators (KPIs), Return On Investment, Finance, Expense Management, Anomaly Detection
Mixed · Course · 1 - 4 Weeks