IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Vanderbilt University
Skills you'll gain: AI Enablement, Human Resources, Technical Communication, Human Resource Strategy, Employee Surveys, Prompt Engineering, People Development, Generative AI, Persona Development, Interviewing Skills, Performance Review, Document Management, Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Risk Management Framework, Infrastructure Security, Cyber Security Policies, Security Management, NIST 800-53, Cybersecurity, Cyber Security Strategy, Security Strategy, Cyber Risk, System Monitoring
Beginner · Course · 1 - 4 Weeks

Meta
Skills you'll gain: Restful API, SQL, React Native, Databases, Data Persistence, Mobile Development, Data Storage Technologies, JSON, Data Management, Network Model, Application Development, Authentications
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sales Pipelines, Customer Retention, Sales Prospecting, Sales Process, Lead Generation, Customer Relationship Management, Sales Strategy, Customer Relationship Management (CRM) Software, Sales, Sales Management, Selling Techniques, Customer Acquisition Management
Beginner · Course · 1 - 4 Weeks

University of Houston
Skills you'll gain: Value-Based Care, Medical Management, Preventative Care, Care Management, Practice Management, Public Health and Disease Prevention, Case Management, Utilization Management, Interoperability, Primary Care, Health Informatics, Patient-centered Care, Chronic Diseases, Public Health, Health Technology, Data Management, Health Education
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Instructional and Curriculum Design, Instructional Strategies, Differentiated Instruction, English Language, Student Engagement, Language Learning, Cultural Sensitivity
Mixed · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Proposal Development, Sustainable Development, Environmental Issue, Stakeholder Engagement, Corporate Sustainability, Sustainable Business, Proposal Writing, Social Impact, Budgeting, Financial Analysis, Feasibility Studies, Operational Analysis, Project Implementation, Case Studies, Cost Benefit Analysis
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Case Law, Social Justice, World History, Political Sciences, Storytelling, Policy Analysis, Diversity Awareness
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Microsoft Copilot, Generative AI, AI Enablement, Training and Development, ChatGPT, Productivity Software, Prompt Engineering, Developing Training Materials, Learning Management Systems, Innovation, Ethical Standards And Conduct, Case Studies, Leadership Development, Automation
Intermediate · Course · 1 - 4 Weeks

École Polytechnique
Skills you'll gain: Emerging Technologies, Communication Systems, Telecommunications, Cryptography, Simulations, Physics, Computing Platforms, Algorithms, Mathematical Modeling
Mixed · Course · 1 - 3 Months

Skills you'll gain: Object Oriented Programming (OOP), Data Structures, Python Programming, Data Manipulation, Programming Principles, Computer Programming, Software Installation, Development Environment, Jupyter, Integrated Development Environments
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Systems Thinking, Software Visualization, Object Oriented Design, Software Engineering, Object Oriented Programming (OOP), Application Design, Web Applications, Software Development Life Cycle, Case Studies, Data Modeling, Systems Development, Software Development, Business Architecture, Engineering Software, Business Risk Management, Python Programming, Software Design, Application Development, Computer Programming, Development Environment
Beginner · Specialization · 3 - 6 Months