IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Bash (Scripting Language), Systems Administration, Operating System Administration, Shell Script, Linux Commands, Linux Administration, Unix Shell, Linux, Unix, Scripting, Scripting Languages, Unix Commands
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Lean Six Sigma, Process Mapping, Process Improvement, Process Analysis, Business Process, Continuous Improvement Process, Waste Minimization, Statistical Analysis, Quality Management, Operational Efficiency, Statistical Process Controls, Root Cause Analysis, Data-Driven Decision-Making, Customer experience improvement, Business Metrics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Educational Materials, Education Software and Technology, Train The Trainer, Microsoft Office, Personal Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Networking Hardware, OSI Models, Network Architecture, Network Protocols, Network Security, TCP/IP, Computer Networking, Local Area Networks, Virtual Private Networks (VPN), Wireless Networks, Network Routing, Wide Area Networks, Network Switches, Virtual Local Area Network (VLAN), Firewall
Intermediate · Course · 1 - 3 Months

Skills you'll gain: MITRE ATT&CK Framework, Vulnerability Assessments, Open Web Application Security Project (OWASP), Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Scanning, Vulnerability Management, Threat Modeling, Cybersecurity, Malware Protection, Mobile Security, Cyber Threat Intelligence, Penetration Testing, Exploitation techniques, Brute-force attacks, Microsoft Intune (Mobile Device Management Software), Network Security, Cryptography, Threat Management, Threat Detection, Cloud Security
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), Web Development, Web Design and Development, Web Development Tools, Web Design
Intermediate · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Financial Statements, Financial Statement Analysis, Balance Sheet, Financial Analysis, Financial Accounting, Budgeting, Financial Management, Financial Planning, Health Care Administration, Performance Analysis, Capital Markets
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft 365, Invoicing, No-Code Development, Application Design, Document Management, Data Integration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Enablement, Artificial Intelligence, AI Product Strategy, Generative AI, Customer Engagement, Emerging Technologies, ChatGPT, Responsible AI, Machine Learning, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Vision Transformer (ViT), Recurrent Neural Networks (RNNs), Multimodal Prompts, Artificial Intelligence and Machine Learning (AI/ML), Embeddings, Digital Signal Processing, Transfer Learning
Build toward a degree
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Environmental Science, Environment, Environmental Issue, Culture, Social Studies, Sustainable Systems, Sustainable Development, Liberal Arts, Systems Thinking, Diversity Awareness, Storytelling
Mixed · Course · 1 - 3 Months

Skills you'll gain: IT Security Architecture, Incident Response, Endpoint Security, Zero Trust Network Access, Risk Analysis, Network Security, Risk Mitigation, Cyber Governance, Compliance Auditing, Event Monitoring, Application Security, Cyber Security Policies, Cyber Risk, Computer Security, Governance, Data Security, Information Systems Security, Infrastructure Security, Mobile Security, Risk Management
Intermediate · Specialization · 1 - 3 Months