IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Board Infinity
Skills you'll gain: Business Continuity Planning, Incident Response, Risk Mitigation, Cyber Threat Hunting, Risk Management Framework, Cyber Risk, Risk Management, Computer Security Incident Management, Risk Analysis, Threat Management, Cybersecurity, IT Management, Vulnerability Management, Security Management, Enterprise Risk Management (ERM), Network Security, Cyber Security Policies, Business Risk Management, Cyber Threat Intelligence, Disaster Recovery
Intermediate · Specialization · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Salesforce, Data Security, Customer Relationship Management (CRM) Software, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Data Management, Workflow Management, Data Integrity, Process Design, Lead Generation, Business Process Automation, Cloud Computing, Automation, Mobile Security
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Java, Application Servers, Web Applications, Development Environment, Java Programming, Application Development, Program Development, Object Oriented Programming (OOP), Mobile Development, Computer Programming, UI Components, User Interface (UI), Command-Line Interface, Debugging
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Data Mining, Text Mining, Innovation, Data Integration, Unstructured Data, Big Data, Data Analysis, Exploratory Data Analysis, Data Presentation, Data Visualization Software, Feature Engineering, Analysis, Model Evaluation, Natural Language Processing, Technical Writing, Classification Algorithms, Algorithms
Mixed · Course · 1 - 3 Months

Skills you'll gain: Timelines, Organizational Skills, Scheduling, Project Coordination, Milestones (Project Management), Time Management, Project Management Software, Project Management, Delegation Skills, Data Visualization, Team Management, Dependency Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Verification And Validation, Document Management, Microsoft Excel, Data Import/Export, Staff Management, Intranet, Microsoft 365, Spreadsheet Software
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Team Management, Team Performance Management, Organizational Skills, Collaborative Software, Telecommuting, Time Management, Virtual Teams, Project Management, Payroll Processing, Management Reporting, Billing, Leadership
Intermediate · Guided Project · Less Than 2 Hours

Indian Institute for Human Settlements
Skills you'll gain: Social Justice, Public Policies, Community Development, Sustainable Development, Policy Analysis, Social Studies, Socioeconomics, Advocacy, Economics, Case Studies, International Relations, Law, Regulation, and Compliance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft 365, Data Integration, Report Writing, IT Automation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Video Game Development, Branding, Organizational Structure, Organizational Strategy, Game Design, Competitive Analysis, Brand Management, Team Management, Entrepreneurial Finance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Target Audience, Facebook, Advertising, Online Advertising, Social Media Campaigns, Paid media, Marketing, Social Media, Customer Data Management, Digital Marketing
Advanced · Guided Project · Less Than 2 Hours