IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

New York University
Skills you'll gain: Case Law, Environmental Issue, Legal Proceedings, Legal Research, Social Justice, Environmental Policy, Sustainable Development, Environmental Laws, Climate Change Adaptation, Advocacy, Climate Change Mitigation
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Data Integration, Data Validation, Data Quality, Data Cleansing, Data Modeling, Health Informatics, Data Transformation, Data Warehousing, Star Schema, Health Information Management, Data Analysis, Analytics, Electronic Medical Record, Database Systems, Relational Databases
Intermediate · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Derivatives, Mortgage Loans, Securities (Finance), Credit Risk, Financial Modeling, Risk Modeling, Financial Market, Mathematical Modeling, Securities Trading, Applied Mathematics, Investment Banking, Microsoft Excel, Risk Analysis, Cash Flows, Analysis
Intermediate · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Sales Process, Target Market, Marketing, Market Analysis, Marketing Strategies, Competitive Analysis, Marketing Planning, Business Marketing, Sales, Growth Strategies, Market Research, Sales Prospecting, Business Development, New Business Development, A/B Testing, Entrepreneurship, Digital Marketing
Intermediate · Course · 1 - 3 Months

IBM
Skills you'll gain: COBOL (Programming Language), Report Writing, Debugging, Programming Principles, Software Testing, Computer Programming, Maintainability, Business Logic, Software Engineering, Data Storage, Numerical Analysis
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Constructive Feedback, Cooperation, Decision Making, Team Performance Management, Team Building, Teamwork, Peer Review, Team Management, Independent Thinking, Personal Development, Empathy, Professional Development, Self-Awareness, Rapport Building, Critical Thinking, Mentorship, Communication Strategies, People Management, Leadership Development, Communication
Beginner · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Empathy, Compassion, Emotional Intelligence, Social Skills, Self-Awareness, Personal Development, Professional Development, Active Listening, Leadership, Curiosity, Mindfulness
Mixed · Course · 1 - 3 Months

Institute for the Future
Skills you'll gain: Visionary, Strategic Planning, Action Oriented, Planning, Community Organizing, Strategic Thinking, Optimism, Social Impact, Creative Thinking, Systems Thinking, Innovation, Persuasive Communication, Creativity, Leadership, Storytelling
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Email Automation, Google Sheets, Automation, Business Process Automation, Productivity Software, Gmail, Workflow Management, Sales Support, Operations Management, Order Fulfillment
Intermediate · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Statistical Analysis, Program Evaluation, Policy Analysis, Data Analysis, Statistical Methods, Public Policies, Statistical Hypothesis Testing, Policy Development, Analytical Skills, Forecasting, R Programming, Data-Driven Decision-Making, Research Design, Time Series Analysis and Forecasting
Intermediate · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Key Management, Data Security, Cryptography, Encryption, Cybersecurity, Network Security, Security Information and Event Management (SIEM), Network Monitoring, Information Assurance, Network Analysis, Intrusion Detection and Prevention, Event Monitoring, Continuous Monitoring, Threat Detection
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Project Management, Agile Project Management, Project Management Life Cycle, Project Management Institute (PMI) Methodology, Cost Management, Scope Management, Work Breakdown Structure, Risk Management, Stakeholder Engagement, Business Analysis, Leadership
Advanced · Course · 1 - 4 Weeks