IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Cryptography, Cybersecurity, Encryption, Public Key Cryptography Standards (PKCS), Brute-force attacks, Data Integrity
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Stress Management, Time Management, Organizational Skills, Personal Development, Emotional Intelligence, Self-Awareness, Prioritization, Productivity
Mixed · Course · 1 - 3 Months

Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Operational Analysis, Process Management, Business Process, Business Process Improvement, Process Improvement, Customer experience improvement, Growth Strategies, Technology Strategies
Mixed · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Threat Management, Vulnerability Assessments, Incident Response, Computer Security Incident Management, Public Key Infrastructure, IT Security Architecture, Disaster Recovery, Vulnerability Management, Regulation and Legal Compliance, Threat Detection, Cyber Security Assessment, Risk Management, Compliance Management, Regulatory Compliance, Network Security, Infrastructure Security, Cloud Security, Hardening, Security Engineering, Software-Defined Networking
Beginner · Specialization · 1 - 4 Weeks

Coursera
Skills you'll gain: SQL, Data Manipulation, Relational Databases, Database Design, Databases, Data Integrity, Database Management Systems, Debugging, Data Management
Intermediate · Guided Project · Less Than 2 Hours

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Executive Presence, Relationship Management, Collaboration, Professional Networking, Business Leadership, Professional Development, Brand Awareness, Return On Investment, Leadership, Personal Attributes, Emotional Intelligence, Influencing, Assertiveness, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Spark, PySpark, Applied Machine Learning, Big Data, Machine Learning Methods, Data Storage Technologies, Data Preprocessing, Data Storage, Machine Learning Algorithms, Machine Learning, Distributed Computing, Data Processing, Data Science, Statistical Methods, Model Evaluation, Descriptive Statistics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Routing Protocols, TCP/IP, Network Troubleshooting, OSI Models, Network Switches, Data Centers, Virtual Local Area Network (VLAN), Network Protocols, Network Security, Network Routing, Computer Networking, Virtual Machines, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Firewall, Network Model, Networking Hardware, Local Area Networks
Intermediate · Specialization · 3 - 6 Months

Universiteit Leiden
Skills you'll gain: Anthropology, Biology, Culture, Climate Change Adaptation, Molecular Biology, Physiology, Taxonomy, Infectious Diseases, Environmental Science, Microbiology
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Environmental Science, Environment, Biology, Social Justice, Culture, Natural Resource Management, International Relations, Sustainable Development, Anthropology, World History, Ethical Standards And Conduct, Climate Change Mitigation
Beginner · Course · 1 - 3 Months

Corporate Finance Institute
Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Data Modeling, Business Intelligence, Microsoft Excel, Excel Formulas, Pivot Tables And Charts, Data Analysis Software, Data Manipulation, Time Series Analysis and Forecasting
Beginner · Course · 1 - 3 Months