IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Generative AI, Responsible AI, Auditing, Compliance Auditing, AI Security, Risk Analysis, Risk Management, Artificial Intelligence, Risk Mitigation, Business Transformation, Machine Learning Methods
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Teams, Microsoft 365, Document Management, File Management, Collaborative Software, Team Management, Virtual Teams, Calendar Management, Microsoft Excel, Setting Appointments, People Management, Project Management
Beginner · Guided Project · Less Than 2 Hours

University of Toronto
Skills you'll gain: Gerontology, Long Term Care, Geriatrics, Caregiving, Nursing Homes, Dignity in Care, Home Health Care, Mental and Behavioral Health, Care Management, Community Development, Substance Abuse, Patient-centered Care, Diversity Awareness, Informed Consent, Behavior Management, Needs Assessment
Beginner · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: International Relations, World History, Diplomacy, Oil and Gas, Political Sciences, Economics, Economic Development, Talent Acquisition, Policy Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Professional Networking, Technical Communication, Professional Development, Relationship Building, Data Infrastructure, Data Warehousing, Data Pipelines, Data Processing, Professionalism, Data Storage, Verbal Communication Skills, Communication Strategies, Problem Solving
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Sustainable Business, Environmental Social And Corporate Governance (ESG), Change Management, Sustainability Reporting, Financial Analysis, Systems Thinking, Proposal Development, Cost Benefit Analysis, Environmental Issue, Business, Economics, Packaging and Labeling, Product Lifecycle Management
Beginner · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: FinTech, Market Trend, Financial Services, Emerging Technologies, Workforce Development, Innovation, Banking Services, Social Impact, Digital Transformation, Business Transformation, Market Dynamics, Cultural Diversity, Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Portfolio Management, Portfolio Risk, Financial Modeling, Correlation Analysis, Investment Management, Financial Analysis, Risk Modeling
Intermediate · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Network Monitoring, Network Administration, Network Security, Routing Protocols, Network Troubleshooting, OSI Models, TCP/IP, Computer Networking, Network Switches, General Networking, Command-Line Interface, Network Routing, Networking Hardware, Network Architecture, Local Area Networks, Network Infrastructure, Network Protocols
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Marketing Effectiveness, Data-Driven Decision-Making, Customer experience improvement, Marketing Strategies, Marketing, AI Enablement, Responsible AI, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence, Customer Insights, Marketing Psychology
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Image Analysis, Computer Vision, Deep Learning, Convolutional Neural Networks, Machine Learning Methods, Matlab, Transfer Learning, Traffic Flow Optimization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Package and Software Management, User Accounts, Unix Commands, Unix, Bash (Scripting Language), Command-Line Interface, Kubernetes, Git (Version Control System), GitHub, OS Process Management, Firewall, Ubuntu, Docker (Software), Containerization, Network Monitoring, Unix Shell, File Systems, Shell Script, TCP/IP, Version Control
Beginner · Specialization · 3 - 6 Months