IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The University of Melbourne
Skills you'll gain: Music, World Music, Cultural Diversity, Social Impact, Rehabilitation, Health And Wellness Coaching, Community Development, Psychotherapy, Mental Health, Neurology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Presentations, Public Speaking, Persuasive Communication, Microsoft PowerPoint, Verbal Communication Skills, Target Audience, Communication, Storytelling, Non-Verbal Communication, Composure, Goal Setting
Beginner · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Agile Methodology, User Story, Requirements Analysis, Usability Testing, User Research
Mixed · Course · 1 - 4 Weeks
Michigan State University
Skills you'll gain: Infographics, Adobe Illustrator, Graphic and Visual Design, Data Mapping, Graphic Design, Typography, Layout Design, Design Elements And Principles, Storytelling, Color Theory
Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Object Oriented Design, Java, Object Oriented Programming (OOP), Unit Testing, Java Programming, Application Development, Data Structures, Software Testing, Programming Principles, Test Driven Development (TDD), Computer Programming
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Executive Presence, Business Communication, Crisis Management, Interpersonal Communications, Communication, Meeting Facilitation, Intercultural Competence, Stakeholder Communications, Influencing, Persuasive Communication, Cultural Diversity, Global Marketing, Leadership, Communication Strategies, Conflict Management, Non-Verbal Communication, Branding, Active Listening
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Virtual Reality, Web Content Accessibility Guidelines, Emerging Technologies, Virtual Environment, Display Devices, Design Strategies, Human Computer Interaction, User Experience Design, Information Privacy, Conceptual Design, Diversity Equity and Inclusion Initiatives, Innovation, Personally Identifiable Information, Safety and Security, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Tableau Learning Partner
Skills you'll gain: Requirements Elicitation, Business Analysis, Business Metrics, Stakeholder Analysis, Key Performance Indicators (KPIs), Business Requirements, Stakeholder Management, User Requirements Documents, Business Process, Business Process Modeling, Data Visualization, Solution Delivery
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Service Improvement, Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, Continuous Improvement Process, Process Improvement, Customer Insights
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Business Strategy, Organizational Leadership, Business Planning, Accountability, Business Management, Leadership and Management, Management Training And Development, Team Leadership, Business Leadership, Strategic Planning, Business, Competitive Analysis, Strategic Thinking, Corporate Strategy, Leadership Development, Business Administration, Strategic Leadership, Organizational Strategy, Employee Coaching, People Development
Beginner · Course · 1 - 4 Weeks

Automation Anywhere
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Process Design, Return On Investment, Role-Based Access Control (RBAC), Dashboard, Unstructured Data, User Accounts, Project Design, Feasibility Studies, Analytics, Artificial Intelligence, Development Testing, Operational Analysis, Extensible Markup Language (XML), Workflow Management, Business Analytics, Process Analysis, Administration
Beginner · Specialization · 3 - 6 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Financial Regulation, Financial Regulations, Bank Regulations, FinTech, Financial Services, Financial Industry Regulatory Authorities, Mobile Banking, Regulatory Requirements, Fraud detection, Data Security, Cybersecurity, Insurance, Blockchain, Digital Forensics
Beginner · Course · 1 - 3 Months