IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, LLM Application, Large Language Modeling, ChatGPT, Prompt Engineering, OpenAI API, Vector Databases, Embeddings, System Monitoring, Artificial Intelligence, Model Evaluation
Intermediate · Course · 1 - 3 Months

University of Western Australia
Skills you'll gain: Land Management, Economics, Business Economics, Natural Resource Management, Environmental Resource Management, Water Resource Management, Environmental Policy, Supply And Demand, Cost Benefit Analysis, Policy Analysis, Climate Change Adaptation, Market Dynamics
Beginner · Course · 1 - 3 Months

Georgia Institute of Technology
Skills you'll gain: Professional Networking, LinkedIn, Instagram, Writing, Concision, Social Media, Grammar, Business Writing, English Language, Branding, Vocabulary
Mixed · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Cryptography, Public Key Infrastructure, Cybersecurity, Application Security, Data Security, Firewall, Cyber Attacks, Data Encryption Standard, Penetration Testing, Network Security, Information Assurance, Encryption, Risk Management Framework, Advanced Encryption Standard (AES), Intrusion Detection and Prevention, Information Systems Security, Secure Coding, Security Controls, Exploitation techniques, Software Design Patterns
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Terraform, Infrastructure as Code (IaC), Infrastructure As A Service (IaaS), Microsoft Azure, IT Automation, DevOps
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Object Oriented Programming (OOP), JSON, Object Oriented Design, Unit Testing, Python Programming, Software Testing, Data Structures
Intermediate · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Education Software and Technology, Learning Management Systems, Collaboration, Digital pedagogy, Discussion Facilitation, Graphical Tools, Test Tools
Beginner · Course · 1 - 4 Weeks

Goodwill Industries International
Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Client Services, Virtual Teams, Professional Development, Diversity and Inclusion, Client Support, Workforce Development, Recruitment, Ethical Standards And Conduct, Active Listening, Talent Pipelining, Needs Assessment, Employee Onboarding, Empathy, Human Centered Design, Gap Analysis
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Blogs, Content Management Systems, Search Engine Optimization, Web Analytics and SEO, Keyword Research, Web Content
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Data Ethics, AI Product Strategy, AI Enablement, Artificial Intelligence, Risk Analysis, Hybrid Cloud Computing, Business Leadership, Risk Mitigation, Compliance Training, Strategic Thinking, IBM Cloud, Cloud Computing Architecture, Strategic Leadership, Data Strategy, Brainstorming, Return On Investment, Governance
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Extract, Transform, Load, Web Scraping, Database Management, Databases, Unit Testing, SQL Server Integration Services (SSIS), Data Transformation, Package and Software Management, Application Programming Interface (API), Data Pipelines, Python Programming, Programming Principles
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Earned Value Management, Team Motivation, Stakeholder Engagement, Project Management Institute (PMI) Methodology, Project Planning, Stakeholder Management, Team Leadership, Project Management, Project Management Life Cycle, Project Scoping, Project Documentation, Project Schedules, Agile Project Management, Quality Management, Work Breakdown Structure, Risk Management, Cost Management, Scope Management, Decision Making
Beginner · Course · 1 - 3 Months