IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Vanderbilt University
Skills you'll gain: Generative AI Agents, AI Workflows, AI Orchestration, Agentic systems, LLM Application, Tool Calling, OpenAI, Prompt Engineering, Application Development, Software Documentation, File Management
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Matlab, Algorithms, User Interface (UI), Object Oriented Programming (OOP), Mathematical Software, Computer Programming, Programming Principles, Application Development, Engineering Analysis, Scripting, Performance Tuning
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Recognizing Others, Team Motivation, Tactfulness, Performance Review, Performance Management, Employee Performance Management, Staff Management, Emotional Intelligence, Coaching, Creativity, Communication
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: AI Personalization, Fraud detection, Big Data, Credit Risk, Risk Management, Digital Transformation, Customer Insights, Machine Learning, Marketing Analytics, AI Enablement, Data-Driven Decision-Making, Applied Machine Learning, Financial Data, Customer experience improvement, Artificial Intelligence, Analytics, Retail Banking, Data Science, Information Privacy
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: JSON, Data Processing, Web Scraping, Restful API, Data Manipulation, Application Programming Interface (API), Data Persistence, Python Programming, Data Transformation, Data Structures, Data Collection
Intermediate · Course · 1 - 4 Weeks

University of Copenhagen
Skills you'll gain: Sustainable Development, Sustainability Standards, Water Resource Management, Water Sustainability, Environment and Resource Management, Environmental Issue, Sustainable Business, Environmental Policy, Natural Resource Management, Waste Minimization, Public Health, Hospitality, Case Studies
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Clinical Trials, Software Development Life Cycle, Medical Devices, Usability, Medical Privacy, Quality Management, Regulatory Affairs, Verification And Validation, Regulatory Requirements, Biomedical Engineering, Risk Management, User Interface (UI), Software Design, Health Technology, Software Testing, Entrepreneurship, Artificial Intelligence and Machine Learning (AI/ML), User Research, Cybersecurity
Intermediate · Course · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

University of California San Diego
Skills you'll gain: Drug Development, Commercialization, Pharmaceuticals, Pharmacotherapy, Pharmacology, Intellectual Property, Sales Strategy, Clinical Trials, Portfolio Management, Strategic Partnership, Regulatory Affairs, Marketing Strategies, Business Strategies, Market Opportunities
Beginner · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Diversity Programs, Diversity Awareness, Cultural Diversity, Diversity and Inclusion, Workplace inclusivity, Intercultural Competence, Psychology, Sociology, Innovation, Human Resource Policies, Organizational Change
Beginner · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Language Learning, Cultural Sensitivity, Cultural Diversity, Culture, Vocabulary, Oral Comprehension, Grammar
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Unit Testing, Data Structures, Java, JUnit, Performance Tuning, Debugging, Algorithms, Object Oriented Programming (OOP), Theoretical Computer Science, Unstructured Data
Intermediate · Course · 1 - 3 Months