IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Process Capability, Team Management, Team Building, Exploratory Data Analysis, Six Sigma Methodology, Probability & Statistics, Statistical Methods, Process Analysis, Statistical Analysis, Lean Six Sigma, Process Mapping, Data Collection, Performance Measurement, Regression Analysis, Probability, Statistics, Process Improvement, Quality Improvement, Business Process, Sampling (Statistics)
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Computer Security Awareness Training, Cybersecurity, Risk Management, Enterprise Security, Cyber Security Assessment, Vulnerability Assessments, Encryption, Data Security, Information Assurance, Authentications, Network Protocols
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Compliance Management, Compliance Training, Regulation and Legal Compliance, Legal Risk, Law, Regulation, and Compliance, Governance Risk Management and Compliance, Compliance Reporting, Regulatory Requirements, Compliance Auditing, Risk Management, Operational Risk, Governance, Risk Mitigation, Strategic Planning, Risk Analysis, Brand Management
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Infographics, Storyboarding, Canva (Software), Prompt Engineering, Copywriting, Generative AI, Content Creation, Marketing Strategies, Blogs, Collaborative Software, AI Enablement, ChatGPT, MarTech, Graphic Design, Multimedia, Graphic and Visual Design, Brand Awareness, Artificial Intelligence, Search Engine Optimization, Machine Learning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Adobe Express, Responsible AI, Generative AI, Graphic Design, Prompt Engineering, Image Analysis, Artificial Intelligence, AI Workflows, Creativity, Data Integrity
Mixed · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Compassion, Social Justice, Communication, Empathy, Social Impact, Liberal Arts, Social Sciences, Cultural Diversity, Creativity, Research, Psychology, Ethical Standards And Conduct, Neurology
Beginner · Course · 1 - 3 Months

University of Copenhagen
Skills you'll gain: Liberal Arts, Sociology, European History, Research, Writing, Political Sciences
Mixed · Course · 1 - 3 Months

Commonwealth Education Trust
Skills you'll gain: Curriculum Development, Teaching, Education and Training, Instructional and Curriculum Design, Course Development, Instructional Strategies, Pedagogy, Student-Centred Learning, Collaboration, Learning Theory, Planning
Mixed · Course · 1 - 3 Months

Skills you'll gain: Cyber Threat Hunting, Cyber Threat Intelligence, Threat Modeling, Penetration Testing, Threat Detection, MITRE ATT&CK Framework, Cryptography, Security Testing, Application Security, Encryption, Cybersecurity, Vulnerability Scanning, AI Security, Vulnerability Assessments, Exploitation techniques, Test Planning
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Event Management, Blogs, Content Development and Management, Content Management, Web Design, Web Design and Development, No-Code Development, Brand Management, Digital Marketing, Public Relations
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
Beginner · Course · 1 - 3 Months
University of Alberta
Skills you'll gain: Agile Methodology, Kanban Principles, Agile Software Development, Software Development Methodologies, Software Development Life Cycle, Scrum (Software Development), Software Engineering, Process Driven Development
Mixed · Course · 1 - 4 Weeks