IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours
The University of Hong Kong
Skills you'll gain: Journalism, digital literacy, Media and Communications, Research, Investigation, Social Impact, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Data Synthesis, Data Storytelling, Presentations, Marketing, Data Visualization Software, Market Research, Social Media Marketing, Microsoft PowerPoint, Advertising, Customer Insights, Data Analysis, Verbal Communication Skills, Target Audience, Strategic Marketing, Market Analysis, Digital Marketing
Intermediate · Course · 1 - 4 Weeks

HRCI
Skills you'll gain: Employee Performance Management, Performance Appraisal, Performance Management, Human Resource Policies, Organizational Structure, Policy Development, Conflict Management, Employee Relations, Diversity and Inclusion, Human Resource Strategy, Employee Engagement, Staff Management, Business Ethics, Organizational Effectiveness, Business Continuity, Communication Strategies
Beginner · Course · 1 - 4 Weeks
The Hong Kong University of Science and Technology
Skills you'll gain: Structural Analysis, Mechanics, Engineering Calculations, Mechanical Engineering, Civil Engineering, Engineering Analysis, Engineering Drawings, Geometry, Algebra, Applied Mathematics
Intermediate · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Environment, Environmental Issue, Environmental Science, Sustainable Development, Biology, Hydrology, Water Quality, Systems Thinking, Water Resource Management, Energy and Utilities, Physics, Climate Change Mitigation, Chemistry
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Multimedia, Developing Training Materials, Visual Design, Graphical Tools, Graphic Design
Beginner · Guided Project · Less Than 2 Hours

Commonwealth Education Trust
Skills you'll gain: Teaching, Education and Training, Curriculum Planning, Student Engagement, Instructional and Curriculum Design, Surveys, Instructional Strategies, Peer Review, Report Writing, Statistical Analysis
Mixed · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: PostgreSQL, JSON, Text Mining, Database Systems, SQL, Databases, Natural Language Processing, Database Management, Data Processing, Application Programming Interface (API), Data Storage, Python Programming
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Community Outreach, Social Justice, Discussion Facilitation, Diversity Awareness, Overcoming Obstacles, Advocacy, Community Development, Interviewing Skills, Empowerment, Cultural Sensitivity, Action Oriented, Cultural Diversity, Interpersonal Communications, Persistence, Sociology, Diversity Equity and Inclusion Initiatives, Self-Awareness, Intercultural Competence, Storytelling, Planning
Beginner · Specialization · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Object Oriented Design, Java, Object Oriented Programming (OOP), Unit Testing, Java Programming, Application Development, Data Structures, Software Testing, Programming Principles, Test Driven Development (TDD), Computer Programming
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Lesson Planning, Language Competency, English Language, Curriculum Planning, Instructional and Curriculum Design, Language Learning, Student Engagement, Grammar, Vocabulary, Literacy
Mixed · Course · 1 - 3 Months