IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Duke University
Skills you'll gain: Telehealth, Patient Preparation, Vital Signs, Patient Evaluation, Clinical Assessment, Health Assessment, Health Care, Patient Education and Support, Telecommunications, Patient Communication, Virtual Environment, Mental Status Examination, Technical Support
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, Threat Modeling, MITRE ATT&CK Framework, Threat Detection, Intelligence Collection and Analysis, Report Writing, Technical Communication, Cyber Security Strategy, Cybersecurity, Data Storytelling, Verbal Communication Skills, Vulnerability Assessments, Incident Response, Risk Analysis, Communication, Malware Protection, Application Security, Infrastructure Security, Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Workflows, ChatGPT, No-Code Development, Self Service Technologies, Application Deployment, IBM Cloud, AI Enablement, LLM Application, Generative AI, Customer Service, Operational Efficiency, Customer experience improvement, WordPress
Beginner · Course · 1 - 3 Months

Skills you'll gain: Splunk, Scripting, Servers, Data Pipelines, Windows Servers, Network Troubleshooting, System Monitoring, Performance Tuning, Systems Administration, Data Infrastructure, Configuration Management, Microsoft Windows
Mixed · Course · 1 - 3 Months

Skills you'll gain: API Testing, React.js, Containerization, Cloud Deployment, API Gateway, Software Documentation, Amazon Web Services, Cloud Applications, Front-End Web Development, Software Testing, Middleware, Test Automation, Technical Documentation
Advanced · Course · 1 - 3 Months

Yale University
Skills you'll gain: Research Design, Medical Science and Research, Statistical Methods, Descriptive Statistics, Data Literacy, Scientific Methods, Clinical Research, Research, Biostatistics, Data Collection, Sampling (Statistics), Medical Terminology, Correlation Analysis
Beginner · Course · 1 - 3 Months
Duke University
Skills you'll gain: Data-Driven Decision-Making, Logistic Regression, Statistical Modeling, Model Evaluation, Predictive Modeling, Regression Analysis, R Programming, Statistics, Data Analysis, Probability & Statistics, Statistical Inference
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Pharmacology, Substance Abuse, Mental and Behavioral Health, Social Studies, Neurology, Behavioral Health, Vulnerability, Health Policy, Public Health, Case Studies
Beginner · Course · 1 - 3 Months
Stanford University
Skills you'll gain: Organizational Structure, Social Network Analysis, Decision Making, Organizational Leadership, Organizational Change, Strategic Decision-Making, Business, Culture, Sociology, Analysis, Resource Management, Case Studies, Coordination, Negotiation
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Cybersecurity, Cyber Attacks, Cryptography, Information Systems Security, Cyber Security Policies, Encryption, Data Security, Network Security, Security Controls, Network Protocols, Threat Modeling, Security Strategy, Personally Identifiable Information, Data Storage, Zero Trust Network Access, Governance Risk Management and Compliance
Mixed · Course · 1 - 3 Months

Skills you'll gain: UI Components, C# (Programming Language), Application Frameworks, Network Routing, Web Applications, Javascript, Event-Driven Programming, Model View Controller, Server Side, Data Modeling
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Computing, Public Cloud, Cloud Infrastructure, Amazon Elastic Compute Cloud, Cloud Computing Architecture, Serverless Computing, Cloud Security, Amazon DynamoDB, Amazon S3, Databases, Data Storage, Network Architecture, Data Migration, Scalability
Beginner · Course · 3 - 6 Months