• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Process Improvement

Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Popular Process Improvement Courses and Certifications


  • Status: Free
    Free
    C

    Coursera

    Improve Business Performance with Microsoft Forms

    Skills you'll gain: Employee Surveys, Employee Engagement, User Feedback, Performance Measurement, Microsoft 365, Performance Analysis, Business Research, Customer experience improvement, Customer Insights, Analysis, Customer Analysis, Market Research, User Research, Business Strategy

    4.4
    Rating, 4.4 out of 5 stars
    ·
    24 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Case Western Reserve University

    Take the Lead on Healthcare Quality Improvement

    Skills you'll gain: Healthcare Project Management, Continuous Quality Improvement (CQI), Clinical Leadership, Patient Safety, Health Systems, Patient-centered Care, Team Management, Systems Thinking, Leadership, Organizational Change

    4.5
    Rating, 4.5 out of 5 stars
    ·
    35 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    PracticalGrowth

    Lean Management & Process Flow for Knowledge Work

    Skills you'll gain: Lean Manufacturing, Workflow Management, Business Workflow Analysis, Kanban Principles, Process Management, Process Mapping, Lean Methodologies, Standard Operating Procedure, Process Analysis, Continuous Improvement Process, Process Improvement, Service Level Agreement, Business Process Improvement, Operational Efficiency, Service Level, Quality Improvement, Procedure Development, Capacity Management, Expectation Management, Performance Metric

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    The DMAIC Framework: Analyze, Improve, and Control Phase

    Skills you'll gain: Exploratory Data Analysis, Statistical Process Controls, Six Sigma Methodology, Statistical Hypothesis Testing, Lean Six Sigma, Statistical Analysis, Continuous Improvement Process, Data Analysis, Analysis, Process Analysis, Process Improvement, Quality Improvement, Statistical Methods, Quality Monitoring, Quality Control, Process Improvement and Optimization, Root Cause Analysis, Data-Driven Decision-Making, Statistics, Statistical Inference

    4.6
    Rating, 4.6 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Improvement Techniques and Control Tools

    Skills you'll gain: Lean Methodologies, Process Improvement, Quality Improvement, Lean Manufacturing, Lean Six Sigma, Process Improvement and Optimization, Statistical Process Controls, Continuous Improvement Process, Process Optimization, Six Sigma Methodology, Quality Control, Quality Monitoring, Employee Training, Operational Efficiency, Waste Minimization, Data-Driven Decision-Making, Training Programs

    4.5
    Rating, 4.5 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Starweaver

    Robotics Process Automation for Smart Manufacturing

    Skills you'll gain: Robotic Process Automation, Automation Engineering, Business Process Automation, Manufacturing Processes, Automation, Manufacturing and Production, Manufacturing Operations, Production Process, Robotics, Workflow Management, Scalability, Process Optimization, Internet Of Things, Development Environment, Artificial Intelligence, Digital Transformation, Data Integration, Quality Control, Debugging

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII)

    Skills you'll gain: Patient Safety, Corrective and Preventive Action (CAPA), Healthcare Project Management, Safety Assurance, Quality Improvement, Safety Standards, Problem Management, Continuous Quality Improvement (CQI), System Implementation, Leadership

    4.6
    Rating, 4.6 out of 5 stars
    ·
    100 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Designing for Sustainment: Keeping Improvement Work on Track (Patient Safety IV)

    Skills you'll gain: Change Management, Organizational Change, Conflict Management, Patient Safety, Risk Analysis, Maintainability, Risk Management Framework, Risk Management, Continuous Quality Improvement (CQI), Project Planning, Clinical Leadership, Healthcare Project Management, Communication Strategies, Threat Management, Driving engagement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    94 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Incrementar - Parte 2 y Controlar

    Skills you'll gain: Lean Six Sigma, Six Sigma Methodology, Lean Manufacturing, Statistical Process Controls, Quality Control, Quality Monitoring, Continuous Improvement Process, Predictive Modeling, Production Process, Process Improvement, Mathematical Modeling, Predictive Analytics, Kanban Principles, Workflow Management, Regression Analysis, Inventory Control, Root Cause Analysis, Statistical Modeling, Management Reporting, Production Schedule

    4.9
    Rating, 4.9 out of 5 stars
    ·
    88 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    The Improve Phase for the 6 σ Black Belt

    Skills you'll gain: Lean Methodologies, Lean Six Sigma, Six Sigma Methodology, Performance Measurement, Quality Improvement, Process Improvement, Process Improvement and Optimization, Performance Metric, Lean Manufacturing, Kaizen Methodology, Continuous Improvement Process, Operational Efficiency, Kanban Principles, Statistical Methods, Analysis, Statistical Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    42 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Implementing a Patient Safety or Quality Improvement Project (Patient Safety V)

    Skills you'll gain: Patient Safety, Institutional Review Board (IRB), Nursing Management, Healthcare Project Management, Patient Education and Support, Continuous Quality Improvement (CQI), Risk Management, Infection Control, Intravenous Therapy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    101 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Incident Management and Continuous Improvement

    Skills you'll gain: Incident Management, Incident Response, Security Management, Computer Security Incident Management, Cybersecurity, Cyber Security Policies, Remote Access Systems, Telecommuting, Cyber Security Assessment, Cyber Security Strategy, Security Controls, Security Strategy, Security Software, Employee Engagement

    Beginner · Course · 1 - 4 Weeks

1…8910…528

In summary, here are 10 of our most popular process improvement courses

  • Improve Business Performance with Microsoft Forms: Coursera
  • Take the Lead on Healthcare Quality Improvement: Case Western Reserve University
  • Lean Management & Process Flow for Knowledge Work: PracticalGrowth
  • The DMAIC Framework: Analyze, Improve, and Control Phase: SkillUp
  • Improvement Techniques and Control Tools: SkillUp
  • Robotics Process Automation for Smart Manufacturing : Starweaver
  • Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII): Johns Hopkins University
  • Designing for Sustainment: Keeping Improvement Work on Track (Patient Safety IV): Johns Hopkins University
  • Incrementar - Parte 2 y Controlar: Tecnológico de Monterrey
  • The Improve Phase for the 6 σ Black Belt: Kennesaw State University

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok